We did a trial order for $4.95 for S/H only. We did not reorder because it did not work.
I was checking my banking account and saw an unauthorized debit for $74.98. Immediately called the office and the rep stated he would stop additional shipment and would only refund $20.00, we told him no, this was not acceptable, we did not order and did not want this shipment. We told him this was a scam and we wanted our money back. He stated he would stop the shipment and refund our money.
We did not wait for him to use our account we cancelled our card with the bank. We wrote a letter informing them of this and requested a check be sent for the refund. We sent the shipment back with a return receipt requested in January 2011 and have not heard from them. We have reported to the consumer fraud service and everyone we know.
There have been others that were scammed out of their money also, check the web. Some have been debited hundreds of dollars.
Beware this is not a reliable company.