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Instaflex - unauthorized charges

I also signed up for the 14 day free trial & authorized shipping charges on a credit card. At NO time did I authorized additional charges for an automatic sign up for a monthly shipment. I can't believe that this is how they do business. It's a sad state of affairs if they can't sell their product on the merits of it. I will be reporting this to the State of Michigan Attorney General for investigation & to the Better Business Bureau and any body else that I can. I feel as though their product is over priced and you could get a comparable or better product less expensive elsewhere.
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#298197 Review #298197 is a subjective opinion of poster.

Instaflex in Dallas, Texas - Insta Flex

Terms and Conditions: Click the "Complete Your Order" button at right to receive a sample of Instaflex for just the cost of shipping and handling. You have no obligation to buy anything in the future as long as you call to cancel the autoship program within 18 days after you place your order. If you do not cancel before then, you will be enrolled in our autoship program and, as part of the program, we will automatically send you a fresh one-month supply of Instaflex beginning in 18 days and every 30 days thereafter for just $69.99 plus $4.99 shipping and handling per supply, charged each month to the card you provide today. You may cancel anytime by calling 1-877-869-3310 and the sample is yours to keep. No future commitments, no hassles. Cancel any time. DID EVERYONE READ THIS????????????
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#282363 Review #282363 is a subjective opinion of poster.

Instaflex - authorized or unauthorized charges?

People, please stop calling them "unauthorized charges" (except for those occurring post-cancellation). I'm seeing a lot of "I ordered the trial and two weeks later they charged me $74.98. I never authorized that second charge." Someone even complained that the $4.99 shipping/handling charge was unauthorized!! Why the heck do you think you gave them you credit card number if not to pay shipping and handling, genius? Read this carefully: If you purchased the "free trial" for a shipping charge of $4.99, you authorized the next charge UNLESS you cancelled within 18 days of placing your order. The full notice on the Free Trial Order page, DIRECTLY under the giant arrow you click to get your free trial and impossible to miss, says: "Click the 'Rush My Trial' button at right to receive a free 14-day trial of Instaflex. Pay only shipping and handling today and have no obligation to buy anything in the future as long as you call to cancel within 18 days after the date you place your order. (This allows 4 days shipping and processing plus your 14 day trial period). To cancel, call 1-877-869-3310. If you don't cancel within the next 18 days, you will be automatically enrolled in the Instaflex Auto-Ship Program. Begining at the end of the trial period and about every 30 days thereafter, we will send you a one month supply of Instaflex for the highly discounted rate of $69.99 plus $4.99 for shipping and handling, automatically charged to the card you provide today. Cancel any time." So, complain if you cancelled your subscription and they continued to charge you and ship product and refused to issue a refund. Complain if they shipped your first full bottle less than 18 days after you placed your original order. Complain that they lied about the price being a "highly discounted rate of $69.99," since that's $1 more than you pay at Amazon.com & Drugstore.com, and the same as you pay at GNC (the only other places to buy it) - and $15 more than GNC if you use a GNC Gold Card when you purchase. But stop whining about charges you had every reason to know were forthcoming except that you didn't bother to read the terms. Sheesh, people, use your brains, won't you?
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#215967 Review #215967 is a subjective opinion of poster.
Instaflex's reply to:

Instaflex made unauthorized charges of $224.00 on my credit card.

I requested the initial sample for a charge of $4.95 for a small supply. That product did nothing to alleviate my pain. Letters to Instaflex went unanswered requests for credit were ignored. I stopped payment thru my CC. There was nothing in their ads that stated that they would continue sending me additional supplies of their product. I finally had three bottles of their junk at home and still suffered from joint pain. As a last resort I filed complaints against them with the Texas and Utah attorney Generals which got their attention and they issued full credits of $224.00.
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#204736 Review #204736 is a subjective opinion of poster.

Instaflex in Dallas, Texas - Joe--cutomer service

I went for the 16 day supply--come on. Have had no success with product-then here comes a bottle of capsules and now billing for $74.98. Please remove me from yiour mailing list,e mail list etc.dfandmf1@att.net Don't send me any more!!! DDL InSTAFLEX BILLED ME FORA 30 DAY SUPPLY 8-30-10 AND I FOUND ANOTHER BOTTEL IN THE MAIL TODAY,10-4-10. CALLED THE 1-800 NUMBER AND SPOKE TO JOE,WHO WAS VERY CURTIOUS AND TRIED TO HELP,BUT, BECAUSE OF COMPANY POLICY WAS UNABLE TO CREDIT ME FOR THE FIRST 30 DAY SUPPLY--I HAVE MAILED THE UNOPENED PAACKAGE PER.JOEWITH THE RMA#60135. pLEASE REMOVE MY NAME,E MAIL# AND ADDRESS.
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#201194 Review #201194 is a subjective opinion of poster.
Loss
$74

Contact Instaflex Customer Service

Mailing Address:
Instaflex
MS# 730 913 West 2900 South
Salt Lake City, UT 84119
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