Reply by Instaflex

Dave – We show this is the 3rd time you have placed a trial order with us over the last few years. Your most recent one, the one the post is about, we show you were charged $4.99 shipping for the trial, as stated on the checkout, and then after checkout you opted to also make a one-time purchase of our travel pack for $29.99 and no additional shipping. Both of these are the same prices we’ve been offering on these choices, all year, and they have changed. It sounds like you make have some charges from a different company confused with us. If you need any assistance, please call us at 800-436-0920 and we’d be glad to help.

I decided to try the free trial for just shipping and as it went through checkout they had an offer to add another two weeks for 17.00 more at this time only so I thought OK maybe it would take more then two weeks so opted to do that so my total should have been about 20.86.Later upon looking at my visa bill I see they charged me 3.86 on one charge and a separate charge of 29.99 for the other and shipped together but billed it like I ordered that separately at full price.I tried going through customer service and they could not explain why it was billed separately on different orders but shipped together.....I can and its called SCAM

Product or Service Mentioned: Instaflex Free Trial.

Reason of review: Pricing issue.

Monetary Loss: $13.

Preferred solution: Let the company propose a solution.

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