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Question:
#187547

I need to cancel this auto-ship program due to the fact that I am on a limited income and cannot afford the monthly price of Instaflex Joint Support. Thank you for the free sample. dianabinkley8@***.com

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Answer:
by Instaflex Response #2455528

Hi Diana - Our records show your account was canceled earlier this morning when you reached out to us and that an automated email confirming your cancellation was sent to you as well. Should you need anything else, please don't hesitate to reach back out to us directly.

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Question:
#164096

I want to cancel and get a refund for the last bottle I was charged for.

I was not aware that the cost per bottle was $75 and I didn't sign up for that. I want to cancel immediately as I was charged a second time and I have not received the bottle.

Please send return instructions in case I receive the bottle.

I want to cancel! Thank you, Marisela Aray 754-423-****

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Answer:
by Instaflex Response #2281569

Hi Marisela - It appears that shortly after making this post you were able to connect with one of our customer service reps. Our records show your account has been canceled and you were issued return instructions to get a full refund. Please don't hesitate to reach back out to us directly if you need any further assistance.

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Question:
#146750

Can I please cancel my account? I also have 2 unopened bottles, can I return them for a refund?My knee condition got better on its own!

I want to cancel the product. Thank you for your time and consideration.

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Answer:
by Instaflex Response #2243322

Hi Patricia - Our customer support team did receive your message and your account has been canceled. You should have received an automated email confirming this as well. Our records show our team also sent you a RMA # as well as return instructions for those bottles that you would like to return for a refund. Please don't hesitate to reach back out to us directly if you need any further assistance.

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Question:
#140630

I can't seem to be able to cancel.

I am on a fixed income and cannot afford your prices. Please cancel my shipping of $5.99 My credit card ending in 8992 was used.

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Answer:
by Instaflex Response #2221651

Hi Vicki - Not a problem, we're happy to help. Your account has been canceled and an automated email was also sent to you confirming this as well.

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Question:
#117590

$81.91 ?What is this on my credit card for $81.91 statement? ??????????????????

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?????????? ?????????????

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Answer:
by Instaflex Response #2155739

Hi Wanda - It appears you phoned into us a few days after making this posting and were able to get help. If you need anything else, please don't hesitate to contact us back

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Question:
#110231

how can i get my subscription cancelled.Ive been on hold forever.Requested free trial-did not realive it would be an automatic subscription. Called to cancel but was on hold forever. Its ridiclous to have to go thru so much to cancel.

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Answer:
by Instaflex Response #2130816

Hi Rebecca - We're so sorry you had an issue getting through. Customers may cancel by calling in to us, emailing us, using the contact form on our site, or using their self service account online. We have gone ahead and canceled your account for you and you should receive an automated email confirming it as well. Please don't hesitate to reach back out if you need anything else.

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Question:
#21203

How to cancel free trail.

no anwser for cancel call

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Answer:
by By Admin on Behalf of the Company #1739050

Adam – Customer may cancel by contacting customer service through phone, email, chat, text, or through Facebook messenger. We have canceled your account for you and you were sent an automated email confirming this as well.

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Question:
#20376

I want to cancel orders for Instaflex,.

Dr, wants me to stop using this product, It was not really doing much help !

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Answer:
by #1737599

My name is Felix Fernandez and I like to cancel any account that you provide me direct or undirect I do not like your business.

by By Admin on Behalf of the Company #1723873

Chris – Your account has been canceled and an automated email was sent to the email address we have on file to confirm this as well. Should you need any additional assistance, please don’t hesitate to contact us back directly.

Question:
#18578

Instaflex in CANADA.

Haw & where can I buy Instaflex in Canada ( Ottawa ) or at least on line

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Answer:
by By Admin on Behalf of the Company #1682923

Hi – You can buy Instaflex at your local GNC store in Canada (GNC.ca), directly from us, or from Amazon.ca. Please don’t hesitate to contact us if you have any trouble ordering

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Question:
#7135

received empty envelop for my subscription.

I am a subscriber to Instaflex Advanced Caplets. On Feb 10 I received your plastic envelop but it was empty, It was marked RECEIVED IN DAMAGED CONDITION, "no contents inside" by the post office.

The tracking number for USPS tracking was 9400-11**-**22-3486-****-09 Mary M West, 1717 Oregon St, Berkeley CA 94703-****.

Please refund my credit card. Thank you, Mary 510-990-**** home phone

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Answer:
by By Admin on Behalf of the Company #1444796

Mary – We’re terribly sorry to hear your package arrived this way. In the future, should something like this arise please contact us directly at 800-436-0920. We have issued you a full refund for the error with this package.

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