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Andersen Eqr

Please cancel my account from email: {{Redacted}} Please acknowledge and confirm cancellation

With Company Response

Please cancel my account from email: {{Redacted}} Please acknowledge and confirm cancellation

0
1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Terry - Your account has been canceled and an automated email confirmed this cancellation was sent to you as well. Please don't hesitate to contact us directly should you need anything else.

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Geno Yiz

I want my account canceled

With Company Response

I want my account canceled

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1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Geno - We would be happy to cancel your account, however none of the info you used for this posting match an account in our records. If you can give us a call or send an email to support@instaflex.com with your account info, we'd be happy to cancel it for you.

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Steve T Zlm
Verified Reviewer

I ordered a free sample of instaflex, paid for shipping with my credit card, now my card has been ch...

With Company Response

I ordered a free sample of instaflex, paid for shipping with my credit card, now my card has been charged $83.83. Am I getting ripped off?

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1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Steve - Our records show the charge in question is not for the sample itself, but a subsequent monthly supply. Currently, your account has been canceled. If you wish to return the recently monthly shipment, please just give us a call and we'll be able to help you out.

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Kyzer Icy

Don Melnyk/Chicago, IL - I read a promo about the 14 day supply and agreed to terms and submitted th...

With Company Response

Don Melnyk/Chicago, IL - I read a promo about the 14 day supply and agreed to terms and submitted the $6. postage fee with my MC.

Then, all this jargon appeared about privacy and etc. more than 16 pages of it, so I didn't get to confirm my promo order.

Please locate it if you can, I don't want to repeat until I understand what happened... Thanks

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1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Don - Our records show you did complete your order for the 14 day supply and that order shipped to you on 8/13, the next day, Please don't hesitate to reach out to us directly, should you need anything else.

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Fernandez Cjj

I won't to cancel my subscription as I feelit didn't help me

With Company Response

I won't to cancel my subscription as I feelit didn't help me.thank you for the sample

0
1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi - Your account was canceled the other day when we received the request for cancellation that you submitted online. Please don't hesitate to reach back out to us directly if you need anything else.

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Riot Qjb

Do I need my ID number to cancel my subscription

With Company Response

Do I need my ID number to cancel my subscription?

0
1 comment
DirectDigital_CustomerCare
Instaflex Response

No, you do not. Simply give us a call or shoot us an email with the contact information that you used when you placed the original order. We can use that information to locate your account and cancel it for you.

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Rosaland Dpz

I want to cancel my instaflex subscription

With Company Response

I want to cancel my instaflex subscription. How can o go about doing that online. I cannot afford it on my fixed income

0
1 comment
DirectDigital_CustomerCare
Instaflex Response

Your account was canceled on 12/18 when you reached out to us and an automated email was sent to you confirming this as well. Should you need any additional help, please don't hesitate to contact us back directly or use our online account management portal.

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Ashtan Yyx

Thank you for the free trial and now because of the cost I do not want the first automated shipment ...

With Company Response

Thank you for the free trial and now because of the cost I do not want the first automated shipment Please cancel any ffuture shipments and charges

0
1 comment
DirectDigital_CustomerCare
Instaflex Response

Your account has been canceled and an automated email confirming the cancellation was sent to the email address we have on file

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Gregory S Fze
Verified Reviewer

Has my account been cancelled

With Company Response

Has my account been cancelled? Do not continue to bill me and any refund due should be refunded.

Thank you. coachgjs@***.com

0
1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Gregory - yes, our records show that your account has been canceled and that an automated email confirming your cancellation was sent to you as well. Please don't hesitate to reach back out to us directly, should you need anything else.

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Damean Dxf

I want to cancel my account

With Company Response

I want to cancel my account. I have called 800-436-**** several time with no answer. Help to cancel.

0
1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi - We're sorry to hear you had trouble connecting with us over the phone. We were able to locate your account based on the email address you used for this posting and your account has been canceled. You were also sent an automated email confirmation of the cancellation as well. Please don't hesitate to reach back out directly should you need anything else.

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Raphel Tnv
Verified Reviewer

cancel my subscrition for the 4 th request I have called email still recieved A BOTTLE and phone num...

With Company Response

cancel my subscrition for the 4 th request I have called email still recieved A BOTTLE and phone number is deceptive please cancel my subscription and give me a refund Levone Pleas Lplea44@***.com

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1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Levone - Our records show your account is canceled and that an automated email confirmation was sent to you confirming this as well. If you need any additional assistance, please don't hesitate to respond to the cancellation email. We're sorry if you had any trouble contacting us as that is highly atypical. We offer support via phone, email, SMS, and through our online self service portal.

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Joscelyn Wym

How do I cancel my subscription without having to pay so

With Company Response

How do I cancel my subscription without having to pay so. The Insta flex did not work for me in fact seem to make my hip worse beyond me. I did not realize that to purchase the Insta flex was so expensive which I cannot afford.

0
1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi - Our records show that your account is canceled. It never costs anything to cancel an account with us and all you have to do is reach out to us by calling, texting, emailing, using the contact form on our site, or using the self service portal and just ask to cancel.

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Railee Zgf

I want to cancel my instaflex 14-day trial

With Company Response

I want to cancel my instaflex 14-day trial. It didn’t work and I can’t afford the monthly payment. Candace Calbert

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1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Candace - Not a problem, we have used your information from the post to locate your account and it is now canceled. An automated confirmation of the cancellation was also sent to the email address we have on file. Should you need anything else, please don't hesitate to reach back out to us directly.

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Diana B Opp
Verified Reviewer

I need to cancel this auto-ship program due to the fact that I am on a limited income and cannot aff...

With Company Response

I need to cancel this auto-ship program due to the fact that I am on a limited income and cannot afford the monthly price of Instaflex Joint Support. Thank you for the free sample. dianabinkley8@***.com

0
1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Diana - Our records show your account was canceled earlier this morning when you reached out to us and that an automated email confirming your cancellation was sent to you as well. Should you need anything else, please don't hesitate to reach back out to us directly.

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Marisela A Ttu

I want to cancel and get a refund for the last bottle I was charged for

With Company Response

I was not aware that the cost per bottle was $75 and I didn't sign up for that. I want to cancel immediately as I was charged a second time and I have not received the bottle.

Please send return instructions in case I receive the bottle.

I want to cancel! Thank you, Marisela Aray 754-423-****

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1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Marisela - It appears that shortly after making this post you were able to connect with one of our customer service reps. Our records show your account has been canceled and you were issued return instructions to get a full refund. Please don't hesitate to reach back out to us directly if you need any further assistance.

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Patricia M Mmh
Verified Reviewer

Can I please cancel my account? I also have 2 unopened bottles, can I return them for a refund?

With Company Response

My knee condition got better on its own! I want to cancel the product. Thank you for your time and consideration.

0
1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Patricia - Our customer support team did receive your message and your account has been canceled. You should have received an automated email confirming this as well. Our records show our team also sent you a RMA # as well as return instructions for those bottles that you would like to return for a refund. Please don't hesitate to reach back out to us directly if you need any further assistance.

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Vicki S Pql

I can't seem to be able to cancel

With Company Response

I am on a fixed income and cannot afford your prices. Please cancel my shipping of $5.99 My credit card ending in 8992 was used.

0
1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Vicki - Not a problem, we're happy to help. Your account has been canceled and an automated email was also sent to you confirming this as well.

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Wanda S Ziq

$81.91 ?

With Company Response

What is this on my credit card for $81.91 statement? ??????????????????

???????????? ??????? ??? ???????

??? ??????????? ?????????????? ????

??? ????? ?????

?????????? ?????????????

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1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Wanda - It appears you phoned into us a few days after making this posting and were able to get help. If you need anything else, please don't hesitate to contact us back

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Rebecca e Nba

how can i get my subscription cancelled.Ive been on hold forever.

With Company Response

Requested free trial-did not realive it would be an automatic subscription. Called to cancel but was on hold forever. Its ridiclous to have to go thru so much to cancel.

0
1 comment
DirectDigital_CustomerCare
Instaflex Response

Hi Rebecca - We're so sorry you had an issue getting through. Customers may cancel by calling in to us, emailing us, using the contact form on our site, or using their self service account online. We have gone ahead and canceled your account for you and you should receive an automated email confirming it as well. Please don't hesitate to reach back out if you need anything else.

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adam m Ygn

How to cancel free trail

With Company Response

no anwser for cancel call

0
1 comment
Yanina D
PissedConsumer on Behalf of the Company

Adam – Customer may cancel by contacting customer service through phone, email, chat, text, or through Facebook messenger. We have canceled your account for you and you were sent an automated email confirming this as well.

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