State: Ontario City: Toronto Clear all filters (5 of 259 reviews match)
I ordered Instaflex because a friend cannot buy it where she lives. She heard about it, read a study and thought she should try it to ease her knee pain. I signed up for the trial, received the capsules, cancelled and never heard again lest one e-mail "Sorry to see you...
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#708723 Review #708723 is a subjective opinion of poster.
  • Prompt service
Reason of review
On time delivery

Instaflex in Toronto, Ontario - Unauthorized monthly charges from last December

I ordered a 14 day trial for $4.99 in November 2014 from the company, but decided not to use this product. However I was charged every month from last December for $74.98! which I did not authorize. I received the product in the first few months and thought they are samples. In recent monthly I didn't receive anything but still was charged. I was trying to cancel the delivery but didn't find a way to do so because there is no contact information on the delivery package. I ignored the monthly charges on my credit card till MasterCard contacted me and replaced my credit card several days ago. I see a lot complains online and realized this unethical behaviour exists for a long time. I want my money back, total 74.98*8=599.84. thanks.
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#687858 Review #687858 is a subjective opinion of poster.
  • Unethical business practices
Reason of review
Problems with payment
Preferred solution
Full refund
Instaflex's reply to:

Instaflex in Toronto, Ontario - No order charges

I requested Instaflex free trial by order # 2510988 and received it. I went for a trip out of country now That I am back, found 2 more received Instaflex which were charged to my Credit Card for $ 74.98 x 2= 149.96 total. Since I did not use the capsul & I do not try without doctor'd advise, please arrange to collect the 2 bottels you send & credit my account for $ 149.96 & please do not send any more without my order. Waiting for credit as soon as possible.I am not satisfied with the way you are doing business. Getting money this way is called rubbry, I don't what you call it, but if I do not receive a positive reply from you I have to take a legal acction. Thank you. Seif Nassori
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#328546 Review #328546 is a subjective opinion of poster.

Instaflex in Toronto, Ontario - Poor business ractice.

I recently ordered a free sample of Instaflex but like most people I did not read all of their web page and did not see the part about autoship. This is a terrible way for a respeted company to get customers. It is as close to being a crook as possible. J called and cancelled the order but I would not t rust this company so I contacted my bank and asked for a new credit card and I disposed of the old. There is an old latin saying 'caveat emptor' which means BUYER BEWARE. Read EVERYTHING before you order. I hope this helps someone.
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1 comment
#319713 Review #319713 is a subjective opinion of poster.

Instaflex in Toronto, Ontario - Used my credit card without authorisation

I presumed that after I received the first trial delivery of Instaflex the company would consult me about subsequent deliveries and effect on my health . Instead the mailed to my additional Instaflex for $ 74.84 ,without consulting me on the effect of same on my health . The only thing I would ask them , the way I could mail back to them the last shipment of Instaflex or get credit for same .Also I could deliver same to fufillment servises at 18103 Rte Transcanadienne KIRKLAND Qc H9J 3Z4 . Besides I find your way of doing business unethcall . Plese take all that into consideration , yours truly L.Perekrestov
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1 comment
#293280 Review #293280 is a subjective opinion of poster.

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