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Testimonial
I ordered Instaflex because a friend cannot buy it where she lives. She heard about it, read a study and thought she should try it to ease her knee pain. I signed up for the trial, received the capsules, cancelled and never heard again lest one e-mail "Sorry to see you...
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Review
#708723 Review #708723 is a subjective opinion of poster.
Pros
  • Prompt service
Reason of review
On time delivery

Instaflex in Toronto, Ontario - Unauthorized monthly charges from last December

I ordered a 14 day trial for $4.99 in November 2014 from the company, but decided not to use this product. However I was charged every month from last December for $74.98! which I did not authorize. I received the product in the first few months and thought they are samples. In recent monthly I didn't receive anything but still was charged. I was trying to cancel the delivery but didn't find a way to do so because there is no contact information on the delivery package. I ignored the monthly charges on my credit card till MasterCard contacted me and replaced my credit card several days ago. I see a lot complains online and realized this unethical behaviour exists for a long time. I want my money back, total 74.98*8=599.84. thanks.
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Review
#687858 Review #687858 is a subjective opinion of poster.
Cons
  • Unethical business practices
Reason of review
Problems with payment
Loss
$599
Preferred solution
Full refund

Instaflex in Ripley, Ontario - Sending and charging $69.99 for a bottle over & above trial offer

I received the requested trial bottle and was charged $4.99 as agreed in the initial offer. A second bottle was received without my authorization. I failed to read the 'fine print' about auto ship of further bottles of Instaflex. I cancelled my account over the telephone. An offer was made to reduce monthly cost to $29.99, which I refused. Also an offer to refund second bottle was refused by myself. I have lost faith with this kind of business practice. Perhaps a larger more visible font for the auto ship information would help others, as well as making the auto ship statement more visible when the ordering information is being filled out.
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#610409 Review #610409 is a subjective opinion of poster.
Cons
  • Unethical business practice
Reason of review
Order processing issue
Loss
$75
Preferred solution
Full refund

Instaflex in Etobicoke, Ontario - Installed scam

I ordered the sample that they advertised for 4.99. They shipped me another product two weeks later that I did not order. They charged my credit card 75.00 for this product - the charge was on my MasterCard before I even received the product (that I didn't order)!!! I immediately called instaflex and my credit card company. My credit card company helped me figure it out and I returned the unordered, unopened and unused product, following the instructions that instaflex provided. It has now been over 2 months since all of this happened and I have not been credited for the 75.00 yet. I have called installed several times to no avail. This is a total scam. I will never ever order anything from installed again. I am an 80 year old woman and I feel like this company is taking advantage of people. I believe that if the had a good product they could follow good business practises and be successful. In my opinion they are not following good business practises so their products must be terrible
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Review
#580546 Review #580546 is a subjective opinion of poster.
Cons
  • Scam
  • Dishonest
  • Wiki not refund
Reason of review
Problems with payment
Loss
$75
Preferred solution
Full refund

Instaflex in Pelham, Ontario - I ordered for my friend but did not work, I therefore cancel and ask to discontinue any further order.

Tracking # 1681482500438426, Order # F0062385201770, Reference #N06154334, Additional Reference #50453. I received the product on July 24, 2014 and was advised that I have to cancel within 18 days after receipt in case of any problem or disagreement or else you will continue to send the product if I do not put a stop of the order and therefore will be automatically charged. Since it is not working for her she asked me to discontinue the order to avoid the charges. However she still reserves the right to get and purchase them from any of the three GNC stores around our area. Again, my request for cancellation. Thank you.
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Review
#519100 Review #519100 is a subjective opinion of poster.
Loss
$5

Instaflex in Guelph, Ontario - Nice Scam !

I ordered the 30 day trial only. Gave no authorization for any purchases. Now these scam artists are billing me monthly for a product I did not authorize. My plan was to do the trial, if it worked then order the product. Now I will never deal with these scammers again. Mike XXXXXXXXXXXXXXXXXXX XXXX XX CC UU HH why 100 words. Man this scam is good. KKKKKKKK BB mm ee nn www b__ --t jjj aa ss ww ff tt eee vv b n n ,, ]] oo uu tt mm hhh ff pp ww oo ww rr dd c s e a w d a w d a w d a b s a wd b s
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Review
#486854 Review #486854 is a subjective opinion of poster.
Loss
$80
Instaflex's reply to:

Instaflex in Brampton, Ontario - ReceivIed order without permisson

Without ordering I received a bottle of Instaflex and was charged 74.98 on my credit card without my permisson.This is not aceptable I havnt even completed the first trial bottle. I have no idea if I want to reorder. The fact I have to use 100 words inorder to send this complaint is a good reason for me to in in touch with my MP.mY NAME IS Ronald Finn 4 evesham Cres.. we we we we we we w we we we we we we we we we ew e we we we we we we we wewe
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#396034 Review #396034 is a subjective opinion of poster.
Instaflex's reply to:

Instaflex in Toronto, Ontario - No order charges

I requested Instaflex free trial by order # 2510988 and received it. I went for a trip out of country now That I am back, found 2 more received Instaflex which were charged to my Credit Card for $ 74.98 x 2= 149.96 total. Since I did not use the capsul & I do not try without doctor'd advise, please arrange to collect the 2 bottels you send & credit my account for $ 149.96 & please do not send any more without my order. Waiting for credit as soon as possible.I am not satisfied with the way you are doing business. Getting money this way is called rubbry, I don't what you call it, but if I do not receive a positive reply from you I have to take a legal acction. Thank you. Seif Nassori seifnassori@gmail.com
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#328546 Review #328546 is a subjective opinion of poster.

Instaflex Scam- automatic send

After receiving a trial offer of Instaflex for $4.99, I was sent another bottle that I did not order and charged $74.98 like countless other people. Has anyone been able to get their credit card comapny to reverser this charge? How can they do this. The product does not work. I am also unhappy with a credit card company that allows these unauthorized transaction to occur. Hiow can I stop this? Why can't we do something about this. Does anyone where Instaflex actually is located? There is no information of their website. Why does the government allow this?
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#321530 Review #321530 is a subjective opinion of poster.

Contact Instaflex Customer Service

Mailing Address:
Instaflex
MS# 730 913 West 2900 South
Salt Lake City, UT 84119
All Instaflex Contacts

Instaflex in Toronto, Ontario - Poor business ractice.

I recently ordered a free sample of Instaflex but like most people I did not read all of their web page and did not see the part about autoship. This is a terrible way for a respeted company to get customers. It is as close to being a crook as possible. J called and cancelled the order but I would not t rust this company so I contacted my bank and asked for a new credit card and I disposed of the old. There is an old latin saying 'caveat emptor' which means BUYER BEWARE. Read EVERYTHING before you order. I hope this helps someone.
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#319713 Review #319713 is a subjective opinion of poster.