I also got ripped off by this company.And when I called they gave me the round around.
I see that they want to help you, did they?? You cannot not offer a free trail and later charge that individuals card, that is terrible PR. But I guess they do not care about us as consumers. I suggest you contact the attorney general in your area, they are the ones that take on big companies.
I wish you the best of luck and hope you get your money back.Also a ripped off consumer and angry as all get out..