Etobicoke, Ontario

I ordered the sample that they advertised for 4.99. They shipped me another product two weeks later that I did not order.

They charged my credit card 75.00 for this product - the charge was on my MasterCard before I even received the product (that I didn't order)!!! I immediately called instaflex and my credit card company. My credit card company helped me figure it out and I returned the unordered, unopened and unused product, following the instructions that instaflex provided. It has now been over 2 months since all of this happened and I have not been credited for the 75.00 yet.

I have called installed several times to no avail. This is a total scam. I will never ever order anything from installed again. I am an 80 year old woman and I feel like this company is taking advantage of people.

I believe that if the had a good product they could follow good business practises and be successful. In my opinion they are not following good business practises so their products must be terrible

Reason of review: Problems with payment.

Monetary Loss: $75.

Preferred solution: Full refund.

I didn't like: Dishonest, Scam, Wiki not refund, Unethical business practises.

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