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When you order the free trial of "Instaflex Joint Support" for the processing fee of $4.99 you are also giving them permission to charge your credit card each month for a recurring supply of Instaflex. It's all in the fine print. It you look at the fine print on your...
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10 comments
Anonymous
#1687292

De verdad no funciona sigue el dolor ellos solo dicen que con el tiempo se va a componer mi rodilla pero solo lo dicen para seguir vendiendo el producto y me da anciedad

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Review
#602831 Review #602831 is a subjective opinion of poster.
Service
Instaflex Free Trial
Reason of review
Problems with payment

Be aware of Instaflex free sample

I ordered the free sample and paid the $4.00 shipping charges about the 8th day of October, 2014. On 10-28-14, I was charged for $74.98 from Instaflex. I immediately call the telephone number, 800-436-0920 and told the rep I had not ordered this product, and that sample did me no good. He said I had made the order, because I was given a period of 16 days to cancel any order on my account in the future from the time I ordered the free sample. He told me he could not refund the money because the bottle of pills had already been sent, which I have never received. He told me he could make me a special deal and credit me $40 and I would only be charged $34.98. I agreed to this, but it was the second scam, because instead of giving me a credit from the original $74.98, I was charge a second time with a credit of $40 and charged again for $34.98 for a total of $109.96. I hope some government agency will take these complaints seriously, and shut this outfit down before they are allowed to keep this scam operating.
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13 comments
Orson
#1690746

I had the same thing happen. I ordered the “free sample” and was charged $74.98!

What a ripoff! Am going to call them.

Anonymous
#1679403

Heard about free sample of cream on TV with free shipping!!!!! Was taken to sight where it stated I had to purchase tubes with a free trial return!

No customer here false advertisement. .......

Anonymous
#1603590

Please cancel future shipments of Instaflex.

Anonymous
#1601282

This is Jacques Bedard 613-936-8208 or613-360-6624.i need for you to cancel the order that someone took money out my bank.my address is 1237 please second street west Cornwall Ontario K6j1j2.someone took my bank card. So please cancel that order near $80 something dollars.my bank told me to call you to cancel it please tyJacques Bedard

Anonymous
#1622507
@Jacques Bedard

You do realize this is just a review page and that you are commenting on a customer's review...not contacting a representative, right?

Anonymous
#1712910
@Sam

Ok!

Anonymous
#1547857

Another scam. Tried to call to cancel any further shipments and was put on hold for a LONG time!!!

Anonymous
#1543489

Its not fine print and they tell you this will happen, I tried and and to be honest it worked great, sorry you missed where it said to call I am a believer in this product

Anonymous
#1401561

I read the terms and conditions before I ordered the free sample where they say if you don't call and cancel within 18 days after you order the sample, they will automatically send you more for $69.99 plus $4.99 S&H. It's right there in print.

Anonymous
#1345433

The same thing happened to me! But if you read the fine prints (actually, it wasn't even in the fine prints, you need to click on their "Terms and Conditions" link, which was side by side together with links to their Privacy Policy, Copyright Information, etc.), they automatically enroll you in their 30-day auto-ship program when you sign up for the free trial.

(Free in "quotes" because you still need to pay for S&H). That catch, hidden in the fine prints, got me to thinking... If you have a great product, you don't need these under-handed hooks. The consumer will jump through hoops and fences to buy your products after the free trial.

I've gotten good results thus far with Triple Flex from Nature Made and have always continued to buy it. Occasionally, I still try new products. But their 30-day auto-ship condition is just not right. It may be legal, but certainly not ethical nor fair in my book.

Even if their product is good, such under-handed practices would then tarnish and mar an otherwise great item. Too bad since this would only deter new customers from trying it out.

Anonymous
#1537165
@Jeff C

I agree. I have no use for companies who use the auto-ship scheme to try their product. If its a good product they won't have to worry about repeat sales.

Anonymous
#1228019

Your autocorrect named confronting instead of Condroitin ...you are orrect otherwise ...both " natural " substitutes are worthless, so 2 x worthless = worthless.

Anonymous
#1228018

I heard both confronting & glucosamine were not of any relief so two times the relief of " 0 " still equals " 0 " or still no pain relief. Come on people , there is no instant cure

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Review
#552945 Review #552945 is a subjective opinion of poster.
Service
Instaflex Free Trial
Loss
$110

Billed and shipped product without my requesting it | Instaflex in Tallassee, Alabama

Same as many others these scammers began shipping and billing me without my consent. DO NOT give them a credit card number for the shipping charges on a "free" trial. They will use your number to bill you $75 EVERY MONTH. The trial product they sell didn't do anything foe me. This is a scam and the FTC should be looking into their business practices. I would not recommend to anyone to do business with this company as they are automatically billing people who thought they were just requesting a free trial sample - NOT signing their life away. Bad Business Bad Product.
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1 comment
Anonymous
#1713694

I told u all I just want to try the free sample now u have charge my card. Take me off ur list . Plus I want my money back

Review
#550502 Review #550502 is a subjective opinion of poster.
Service
Instaflex Free Trial
Reason of review
Fraudulent Billing
Loss
$75
Preferred solution
Full refund
Tags
  • Instaflex Scam
  • Fraudulent Shipping