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9 Customer testimonials
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Instaflex is a joint relief supplement that can be found in thousands of stores, including GNC, Vitamin Shoppe, Vitamin World, and Rite Aid, across 18 countries worldwide. Instaflex can be reached directly at 800-436-0920. It is a revolutionary joint health formula which has been scientifically developed to relieve joint discomfort and support overall joint health, and is made from all natural ingredients. Instaflex is also an official sponsor of the Arthritis Foundation.
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Bobbye B Npm
map-marker Jonesboro, Arkansas

To cancel orders and any future shipment

AI Highlights
  • - It upset my stomach; I can't take it and want to return unopened bottles for credit.
  • - Please cancel my subscription and stop all shipments.

It upset my stomach, so I cant take it. Id like to return my unopened bottles for credit.

We need an address to return all bottles. I do not want these sent anymore.

Please cancel my subscription. I do not want it

User's recommendation: Don’t order!!!

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Miguelina A Tjn
map-marker Miami, Florida

Retirar los pedidos ya no los puedo comprar más me resultan caros y por el momento no las voy a utilizar más gracias acias

No los puedo comprar más,debido a sus costo, probaré ahora con con otros ylos contactaré cuando los vuelva a usar los recomiendo porque ustedes son eficientes muchas muchas gracias nuevamente .

User's recommendation: Los recomiendo poco a poco hacen bien .

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Jiya Cld
map-marker Newark, Delaware

Don’t want to receive any more Insta flex it doesn’t work for me

AI Highlights
  • - lnstraflex sample did not work.
  • - I received another bottle by mail that I did not order.
  • - I want to return it.
  • - Cannot reach customer service by phone.

I ordered a sample of lnstraflex I use the sample and it did absolutely nothing for me and yesterday I got another bottle in the mail which I did not order. I dont want anymore.

Its no damn good and I wanna know how to return this because Im not going to use it. Call me at 302-763-****.

Ive been trying to get someone from Customer Service on the phone and all I get is a runaround. I think this is a scam.

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Lynn M Zsy
map-marker Broken Arrow, Oklahoma

I have a $82 bill from my account and I have never signed up for this

I I just checked my account and its taken $82 and change out of it and Im very upset..want a refund!

Loss:
$89

Preferred solution: Full refund

User's recommendation: Don’t order

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DONNA S Pyx

Terrible Customer service

AI Highlights
  • - Cannot cancel subscription until email verification.
  • - Code must be used within 5 minutes.
  • - The code isn't sent to the email account.

I can't submit a message to cancel my subscription until my email address is verified. You have 5 minutes to use the code and verify your email address.

But they never send the code to your email account. I'm going to the BBB.

User's recommendation: Beware

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1

Instaflex's reply dated Sep 24, 2025 to: Amber A Bmg's review

Hi Amber - We're very sorry to hear that you had an issue ordering. We still offer the sample of Instaflex for $5.99. When you purchase this sample, you are not obligated to buy anything else if you cancel your trial within the 18 day trial period. We do show that you attempted to place an order 4 times the other day and that your card was declined each of the times. If you would like to attempt to place an order again for a sample, you are more than welcome to do so. We also offer discount programs for Seniors and others if you would like to buy a full month supply but at a discounted price. Any one of our representatives will be able to tell you about this if you call in. You can also email us at support@instaflex.com and we can assist with this as well.
author's review
Amber A Bmg

My card won't work

I was purchasing the 14 day free sample, when my card wouldn't work I called the tool free number , they did not honer the 14 day free sample but tried to bill me almost 70$ ...

Preferred solution:

Price reduction

Helpful
Judith P Moy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Have not received my package

I have not received my package. I find the heading of your email very offensive.

VERY UNPROFESSIONAL. Once I receive my package I will be canceling my subscription.

Loss:
$54

Preferred solution: Deliver product or service ordered

User's recommendation: do not order from this web site.

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Instaflex's reply dated Aug 19, 2025 to: Joyce D Gui's review

Hi Joyce - we're sorry if there was any confusion. When you called in the prompts you chose allowed you to cancel your account without having to speak with a live person. We're sorry if you were confused by this but we view this as a positive as you can interact with our company fast without having to wait for a live agent. As it stands now, your account was canceled within the trial period and you won't be shipped or billed anything else.
author's review
Joyce D Gui

Cancel an order

No answer when I called customer service

Please cancel order 7171****

Please cancel order 7171****

Please cancel order 7171****

Helpful

Instaflex's reply dated Aug 14, 2025 to: Debra S Njz's review

Hi Debra - Our records show that your account was canceled when you reached out to us. If you need anything else, please don't hesitate to reach back out to us directly.
author's review
Debra S Njz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Cancel Instaflex subscription

I thought I was just ordering one bottle. However, it keeps coming so I must have signed up for a subscription. I would like to cancel that subscription now.

Helpful

Instaflex's reply dated Aug 03, 2025 to: Mckaylee Xvx's review

Hi Claudia - Your account was canceled within its trial period and you were not shipped or charged for anything other than the original trial. We're sorry if you were surprised by or confused by any aspects of the trial program. We show all the terms of the program on the checkout page, above the checkout button and require all customers to check a box stating they have read and agree to them before they can complete their order. We also include a copy of the terms in the email receipt, as you referenced. Should you need anything else, please don't hesitate to reach out to us directly.
author's review
Mckaylee Xvx

You were not clear. You wrote at the end with little words, the next payment of more than $60 dollars after the first 14 days. I can NOT pay that

Instaflex - You were not clear. You wrote at the end with little words, the next payment...
Instaflex - You were not clear. You wrote at the end with little words, the... - Image 2
Instaflex - You were not clear. You wrote at the end with little words, the... - Image 3

I cannot pay after 14 days about $65 dollars or whatever the price is. I have to cancel .

I cannot pay. I just wanted to prove it and if it really works, find a way to do the treatment.

You have not been honest. If I dont read the last.

Part you charge my credit card on something I didnt agree on

I will report this to my bank so no payments will be done.

You abused of me. I did not agree on that payment from the 14 days on.

I dont have how to pay that.

I hate this kind of companies that talk to nice but at the end are just ..

Claudia Monroy

Helpful

Instaflex's reply dated Jul 17, 2025 to: bonnie m Jcw's review

Hi Bonnie - We're very sorry if you were surprised by a recent charge. It appears that shortly after making this posting you were able to speak with our customer service team. Our records show your account has been canceled and you were issued a full refund for the charge in question. If you need anything else, please don't hesitate to reach back out directly to us.
author's review
bonnie m Jcw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Cancel refund i didnt order

my account shows 82 $ charged to my bank account i didnt order i want this account canceled and refunded now

1

Instaflex's reply dated Jul 06, 2025 to: Beverly O Two's review

Hi Beverly - We're very sorry you were surprised by your monthly charge as we show this is the 4th time you've ordered from us over the last couple of years. It appears that shortly after making this posting you gave us a call and one of our representatives was able to cancel your account for you and void the charge in question. Should you need anything else, please don't hesitate to reach back out to us directly.
author's review
Beverly O Two

You took 82.00 out of my Navy Fed Credit Union. I'm 80yrs old and I live from payday to payday..

You charged me $82.00 for something I didn't order. Please return my money.

I'm 80yrs old and I did not authorize anyone to take money out of my bank account. I am poor and need every penny I have.

Please make this right for me. Thank you Beverly L Ottney.

Loss:
$82
Preferred solution:

Full refund

Helpful
Rebecca G Iul
map-marker Leidschendam-Voorburg, South Holland

Cancel subscription

Called and confirmed cancellation, the order has been canceled, and I will no longer receive the product in Bridge charge for it

Loss:
$6

Preferred solution: Full refund

User's recommendation: Try product first I have for chronic back problems, but it is not working for me properly as it stated, but it might work better if you just have minor aches and pains

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1 comment
Andrell Unv

Does not help my husband or myself

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Taylor C Guk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Unauthorized charge

There is an unauthorized charge on my Chase account for $75.98. Please assist and resolve. I did not make this purchase nor do I authorize it

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Charles H Yia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Doseage

I suggested last week that you review the email I sent to your legal email address.

You'll pardon me but who came up with this '100 symbol' request?

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