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Instaflex's reply dated Jun 03, 2024 to: Andra Thj's review
Instaflex's reply dated May 22, 2024 to: Wayne W Rbx's review
Instaflex's reply dated May 13, 2024 to: Bobbie C Kjc's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified Reviewer | Capitol Heights, MarylandWasn't please on what I was charged.
I am really upset, i was put on hold for 30 minutes and then hung up on. I would like my subscription cancelled.
Also, i don't understand why i was charge an additional $75.00. Please cancel subscription and what ever you have that authorizing a payment.
Instaflex's reply dated May 02, 2024 to: Joanne K Ehm's review
Customer service
The last customer service representative is the only one of the four I tried to call and cancel my subscription with that wasn't rude , talked loudly interrupting me and the last lady was nice and helpful. The first three I called over the last two weeks were the rudest people I have EVER had to deal with!
I was charged for a product I never received!
The product made me sick and I had a family member die during the trial period! Do NOT BUY THIS PRODUCT!!
User's recommendation: DONT BUY THIS PRODUCT!!!
Instaflex's reply dated May 13, 2024 to: Danette V Ezn's review
Instaflex's reply dated Apr 19, 2024 to: Guest-5790875's review
Speak to a representative about my order
I dialed the 800 number provided but there was no answer. I called a few days ago and was out on hold, after 45 minutes of waiting on someone to help me, I hung up.
i am very unhappy with the service and lack of miscommunication. originally, I was told the trial bottlle would only cost me shipping and handling. nothing was said that i would be charged $83.00 and something which was coming out of my checking account. i was so embarrased to call my bank on that charge.
then to my suprise, i got another bottle which neither shipment had an invoice. the next thing i knew, another debit was on my bank account. would you please reimburse my checking account for the two separate charges. i am on a fixed income and have to watch what i spend.
i still have two bottles that have not been used. i honestly did not take any of the pills because of maybe reacting negative way. i take so much medicine. just reimburse my money to my online banking and let me know where to return the bottles of medicine.
i sure do wish i had known this was an automatic withdrawal.
thank you in advance for your help in understanding my situation. Deb
User's recommendation: make sure the customer knows for sure what is going to happen. make sure someone is with you to make sure all is on the up and up.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified Reviewer | Odessa, TexasTo discontinue product.
I received a free bottle of your product
I paid for shipping. Now you charge me 75.59,when I did not order your product.
I have turned it over to the fraud investigation of my bank.
Do not send any more. This is my request to stop any more shipments.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified Reviewer | Idaho Falls, IdahoResolved: Cancel my subscription
Does not meet my expectations. Be aware there is no notification when your credit card will be charged for the continuing subscription.
User's recommendation: Be aware there is no notification when your credit card will be charged for the continuing subscription.
I want to return this I can not afford it i want money back never told you I wanted this it was supposed to be a free trial I need my money back asap
You charge me I though it was a free trial tick you end to buying it I didnt know they were going to charge me that much I need my money back cant afford it its too much Im on a fixed income
Resolved: Receiving bottles we didn't order!
Company fixed the issue and I have been provided with apology.
We have canceled all of our orders but have received 3 more bottles--. You keep sending them under 2 different names: {{Redacted}}.
We are old & feel we are being scammed and charged for them. We have already paid to send one bottle back but have 3 more here.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified Reviewer | Glendale, ArizonaCancelation
It is not helping my arthritis. I tried it for a few months and no change. Please cancel immediately!
Worthless
Doesnt work. Thought I was only getting the trial then you tried to get more money.
Card is blocked. Tried to stop before but you kept trying. Dont want the pills. Still dont have the email that I have been promised to stop this.
Send it now before I recall USSA or go even further. The card is going to be changed
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