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Instaflex in Upland, California - Stay Away

This company is terrible to do business with. Ordered free 14 day trial and it never arrived, said it was my fault??? Gave me a tracking number, said I would have to file a complaint with the Post Office. They had already charged me $74.98 for a month's supply and wouldn't stop it from shipping, saying I would have to return it in order to get a refund. I don't have time for this, what happened to CUSTOMER SERVICE, apparently they have not heard of the concept. Really, this is 2016, what happened to all the technology at our fingertips, you should be able to click a few buttons and take care of it. But oh no, I have to fill out a form and fax it back, FAX? what century are you in... Buyer beware.
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#796832 Review #796832 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund

Instaflex in San Diego, California - Very Deceptive

I have knee pain so ordered what I thought was the free trial. Should have known better. They automatically start sending you new orders charged to the card you used. The advertising led me to believe I was giving my card number for "shipping" costs, not for additional automatic shipments. Now I have to deal with calling the company and canceling the shipments. Even if I like the product, I won't buy it because of their deceptive business practices. This is all I have to say - why do I have to enter at least one hundred words to lodge this complaint?
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#703103 Review #703103 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$50

Instaflex Free Trial Review

I ordered free sample, paid shipping. Then they took $74.38 from my account for a month's supply which I never received. Won't ever order a "free" sample again!
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#670361 Review #670361 is a subjective opinion of poster.
Reason of review
Problems with payment

Instaflex - Free Trial Review from Long Beach, California

I ordered the free trial size bottle of Instaflex and also ordered the multivitamin supplement to go with it but did not see the fine print that gives you the info on the autoship program which you will be enrolled in if you do not cancell your next order or enrollment into their program. Because of my mistake in not reading the entire email sent after my initial trial order, I was shipped another full bottle at my expense for $69.99 + $4.99 shipping. I called the company to cancell my enrollment in their autoship program and kept the new bottle with the charges incured. My advice to all is read the fine print and call to place the order so that you can ask the customer representative the important questions such as, is this a one time purchase or am I obligated to continue with a program that I'm not interested in? Anyway everyone, goodluck! By the way, I have a nueromuscular disease which causes weakness in my limbs, long motor muscles, and the multivitamin supplement that I purchased with the Instaflex is helping me which is quite a nice surprise because I've taken other supplements that did nothing at all. Thought people might like to know this because it might help someone elsewith similar issues!
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#607927 Review #607927 is a subjective opinion of poster.
Reason of review
Problems with payment

Instaflex in Trabuco Canyon, California - Sent me a bottle i didnt rquest after the trial no where did it say i siugned up for this

Didn't do a thing for me , then they sent me a full bottle in the mail which I didn't ask for! no invoice nothing but the bottle . I am though with these scammers, never again will I order anything by mail , sick of these come on. To heck with them all especially these people. I sent and email and sent a complaint so far no response we will see on Monday what they do Very tired of these type of claims to try things then they auto sign you up without agreeing to it in some fine print. Really how do these people sleep at night!
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#534002 Review #534002 is a subjective opinion of poster.
Reason of review
didnt work didnt want anymore sent on the last day i took the pills CON
Loss
$50
Testimonial

Instaflex in Stockton, California - No complaint I could walk pain free

no complaint I went from barely being able to walk to pain free walking. And if I miss a few days I feel the difference. I have recommended Instaflex to many friends. Most have had the same luck I have had. There is the issue of auto delivery which I prefer but one of my friends does not. and if this isn't 100 words then I guess I will type la la 30 more times la la la la la lal la lal lal lal lal lal al la lal la la la la la lal lal lal lal lal
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#506107 Review #506107 is a subjective opinion of poster.
Instaflex's reply to:

Instaflex took 70$ from me without me ordering

What a piece of *** fraud company, i thought this was a good company. Im a personal trainer andwas referred 5 my clients to them and than they go and charge me 70$ for a 30 day supply when i never ordered anything. I dont see why a company would run their business like that because now ill make sure no one ever orders from them again. I feel like I probably have no chance of getting my money back seeing how the company charges people all the time. Their product is worth maybe 10$ at most and now im going to have to change my credit card
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#397072 Review #397072 is a subjective opinion of poster.
Tags
  • Electric charge

Instaflex in Wildomar, California - Charge me $74.98 instead of $4.99 bank charge me $35.00 foverdraft

i order a sample of your instaflez fro $ 4.99 with free shipping.all i had in the bank was $30.00 so i knew i can afford the $4.99 but instead you took $74.98 from what i didnt had in the bank plus the bank charge me $35.00 for overcharge something i never do because i always know the amount i have in the bank.and now i need my money to pay my bills you all owe me $109.98 before i turn this over the bbb facebook and youtube and my attorney.please my
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#322127 Review #322127 is a subjective opinion of poster.

Instaflex in San Leandro, California - READ terms and conditions FIRST

I orderd the trial and got it. Upon further research to determine if it was safe to take (yes, I should have done more reading before I ordered the trial), I learned that by getting the trial offer, I was signing up for an auto shipment monthly for $74.98. This is the only way I leaned about this. Upon searching further on their website, I did see in 'terms and conditions" that I was signing up for a monthly delivery. But really, who reads the all that?? If it were upfront, it should have stated in the same size font and place where it advertises the trial. Upon calling instaflex customer service, and cancelling future deliveries and charges, I was advised that if I wanted to stay with the future orders, it could be at $49 instead of $78. Not sure if that was the first order or all subsequent orders. I still cancelled. And maybe the product works and maybe I am cutting my nose off to spite my face; I don't like being manipulated like that. Would have been much better to be more upfront with it.
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#278004 Review #278004 is a subjective opinion of poster.

Contact Instaflex Customer Service

Mailing Address:
Instaflex
MS# 730 913 West 2900 South
Salt Lake City, UT 84119
All Instaflex Contacts
Testimonial

Instaflex is Fantastic

GNC Instaflex worked wonderfully for me. My knee pain and knee aches went away as soon as I started taking the pill. I only took one pill per day. I did not need to use the anti-inflammatory prescribed by the Dr. For 3 days I have been out of Instaflex and my knee pain is coming back. They are not inexpensive but they really worked for me. I have more freedom of motion and flexibility than I have had in 10 years. I am amazed and wonder what the secret ingredients are. Additionally I took glucosamine and this never had any impact.
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#260883 Review #260883 is a subjective opinion of poster.