Clinton, Washington

I signed for what I thought was just a trial supply of Instaflex for $5. In doing so, I inadvertently signed up for an automatic monthly $74.98 shipment.

Misleading perhaps, but it's my own fault for not paying attention to the order information.

After I noticed the $74.98 charge to my Visa, I called Instaflex. I was given courteous treatment and an RMA number to use in returning the unopened package.

I received the package and sent it back along with a delivery confirmation form. Instaflex credited my Visa account for the $74.98 within a week.

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