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Instaflex in Jacksonville, North Carolina - Unethical Business Practice and *** Poor Customer Service

I ordered free sample (2-wk trial) of Instaflex for 4.99 plus shipping. Little did I know, I would be charged 74.98 approximately 3 weeks later for a supplement I did not order and did not authorize to deduct from my personal checking account. After contacting Instaflex to resolve this issue, I quickly realized they did not to assist an unsatisfied consumer. The initial customer service representative was rude and condescending, requested to speak with his manager, "Rudy" as further realized poor service was acceptable. I was informed in order to get full refund I would have to wait until said product was delivered, return product (it could be empty box all they cared), and then I would receive my refund. I don't believe it because they already have my money. Rudy was not helpful. Rudy is puppet in a bigger scheme of unethical business practices that is acceptable within this company. I warn you and anyone thinking of doing business or purchasing products from this company. You will NOT be satisfied, DON'T DO IT. Find another retailer to conduct your business because Instaflex is the WORST!
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2 comments
Review
#647922 Review #647922 is a subjective opinion of poster.
Cons
  • Unethical business practices
Reason of review
Poor customer service
Loss
$75
Tags
  • Instaflex Scam

Charged $74.98 for bottle of Instaflex that I did not order

Instaflex's free sample offer instigates a monthly billing to your credit card for a full shipment of Instaflex. If you do not call them to cancel you will continue to be charged every month. If you object to the first charge they will not refund your money until you return the bottle unopened. Your credit card company will probably not block the Instaflex charge because Instaflex promises a refund on receipt of the returned product. If you wait 60 days for your refund it will be to late to protest their charge to your credit card company. Further, reviews of Instaflex's product are negative which makes the whole deal like a rotten egg!!
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Review
#613651 Review #613651 is a subjective opinion of poster.
Cons
  • Being lied to
  • Unethical business practises
Reason of review
Offering a free sample but concealing that you must cancel with in 18 days or you will be charged $74.98 for a shipment to you of Instaflex.
Loss
$75
Preferred solution
Full refund

Instaflex in Ripley, Ontario - Sending and charging $69.99 for a bottle over & above trial offer

I received the requested trial bottle and was charged $4.99 as agreed in the initial offer. A second bottle was received without my authorization. I failed to read the 'fine print' about auto ship of further bottles of Instaflex. I cancelled my account over the telephone. An offer was made to reduce monthly cost to $29.99, which I refused. Also an offer to refund second bottle was refused by myself. I have lost faith with this kind of business practice. Perhaps a larger more visible font for the auto ship information would help others, as well as making the auto ship statement more visible when the ordering information is being filled out.
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Review
#610409 Review #610409 is a subjective opinion of poster.
Cons
  • Unethical business practice
Reason of review
Order processing issue
Loss
$75
Preferred solution
Full refund

Instaflex - Free Trial Review from Long Beach, California

I ordered the free trial size bottle of Instaflex and also ordered the multivitamin supplement to go with it but did not see the fine print that gives you the info on the autoship program which you will be enrolled in if you do not cancell your next order or enrollment into their program. Because of my mistake in not reading the entire email sent after my initial trial order, I was shipped another full bottle at my expense for $69.99 + $4.99 shipping. I called the company to cancell my enrollment in their autoship program and kept the new bottle with the charges incured. My advice to all is read the fine print and call to place the order so that you can ask the customer representative the important questions such as, is this a one time purchase or am I obligated to continue with a program that I'm not interested in? Anyway everyone, goodluck! By the way, I have a nueromuscular disease which causes weakness in my limbs, long motor muscles, and the multivitamin supplement that I purchased with the Instaflex is helping me which is quite a nice surprise because I've taken other supplements that did nothing at all. Thought people might like to know this because it might help someone elsewith similar issues!
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Review
#607927 Review #607927 is a subjective opinion of poster.
Reason of review
Problems with payment

Instaflex in Greenville, South Carolina - Not only does it not work, but when you return the product,they keep your money and charge monthly. RIP OFF!

I ordered a sample and received NO pain relief. They sent a second bottle under their RIP-OFF small print which I returned; expecting a full refund as they promise to do. They not only kept the product I returned, but STOLE the money they charged my account. I was forced to change my account number to get them to stop charging my bank account. BEWARE!!! These people are a TOTAL RIP-OFF!!! SCAM ARTISTS using small print to ***!!! I called them numerous times. Each time they promised a full refund, but they just kept jerking me around. Finally, I got the address for the actual company in CA. and learned they are nothing more than a clearing house filled with scam artists. I wonder how many people they have scammed and will continue to scam until something is FINALLY DONE TO STOP THEM!!!
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Review
#607926 Review #607926 is a subjective opinion of poster.
Cons
  • Being lied to
Reason of review
Problems with payment
Loss
$75

Instaflex in Larrys River, Nova Scotia - Rip off

I ordered a sample of insaflex trail $499 and they send me two more refills that I never ask for and charge my credit card I really thing that's a total rip off and it never worked for me so watch out when you order on line And I think that all cost should be paid back to every one that ordered this med and never ask for itI will never order on line again because if you can thrust the on line buyer its a big issues they show videos about the big break through so big rip off
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Review
#605062 Review #605062 is a subjective opinion of poster.
Cons
  • Poor
  • Scam
Reason of review
Should never take money from anyone card with out permission
Loss
$133
Preferred solution
Full refund

Instaflex in Iola, Kansas - Using my credit card without permission.

As per an internet add, I was to receive a free sample of Instaflex, paying $4.99 shipping with my credit card. The next month I received a full bottle which I DID NOT ORDER, and $69.99 was charged to my credit card. I have filed a merchant dispute with Instafle to stop payment charged to me without permission. It was necessary to cancel the credit card so this will not happen again. This is my first experience with a company using my credit card without authorization. I have used my card on many translations on the internet without any problem. I cannot give a good recommendation for such an unethical practice.
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1 comment
Review
#599096 Review #599096 is a subjective opinion of poster.
Cons
  • Unethical business practises
Reason of review
Problems with payment
Loss
$70
Preferred solution
Full refund

Instaflex in Carlisle, Pennsylvania - Supply of medicine without asking

Last month I ordered for the sample of instaflex and paid the shipping. It didn't help me ,so next supply was not required. But next month I again received the bottle & $74.99 were automatically deducted from my credit card. Please help me to stop this . And actually I want my $74.99 back. I am afraid would it happen every month. Are they using my credit card no without my permission . How could I contact some one who is running this company . Please tell me is it a scam . I cannot afford to lose my money . I am really upset.
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2 comments
Review
#597686 Review #597686 is a subjective opinion of poster.
Cons
  • Unethical business practice
Reason of review
Problems with payment
Loss
$75
Preferred solution
Let the company propose a solution

Instaflex !! Astonishing Fraud !! Who is responsible ?!!

Just like all others told, After receiving their ad, I ordered just a free sample with a 4.99 shipment cost. But later I noticed they took another 66.99 ! from my Visa card !!! While I not only didn't ordered anything more but also I don't know what is the second sum they took ?!! I am a relatively newcomer to Canada. I couldn't find how they can take any amount while we fill the form for 4.99 ?!!! I want all here pls prepare a legal claim and sign all and send to court ! Thank you all.
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Review
#588495 Review #588495 is a subjective opinion of poster.
Cons
  • Scam
Reason of review
They took the sum 66.99 with fraud
Loss
$67
Preferred solution
Full refund
Tags
  • Confidence trick

Instaflex in Etobicoke, Ontario - Installed scam

I ordered the sample that they advertised for 4.99. They shipped me another product two weeks later that I did not order. They charged my credit card 75.00 for this product - the charge was on my MasterCard before I even received the product (that I didn't order)!!! I immediately called instaflex and my credit card company. My credit card company helped me figure it out and I returned the unordered, unopened and unused product, following the instructions that instaflex provided. It has now been over 2 months since all of this happened and I have not been credited for the 75.00 yet. I have called installed several times to no avail. This is a total scam. I will never ever order anything from installed again. I am an 80 year old woman and I feel like this company is taking advantage of people. I believe that if the had a good product they could follow good business practises and be successful. In my opinion they are not following good business practises so their products must be terrible
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Review
#580546 Review #580546 is a subjective opinion of poster.
Cons
  • Scam
  • Dishonest
  • Wiki not refund
Reason of review
Problems with payment
Loss
$75
Preferred solution
Full refund