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8 Customer testimonials
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Instaflex is a joint relief supplement that can be found in thousands of stores, including GNC, Vitamin Shoppe, Vitamin World, and Rite Aid, across 18 countries worldwide. Instaflex can be reached directly at 800-436-0920. It is a revolutionary joint health formula which has been scientifically developed to relieve joint discomfort and support overall joint health, and is made from all natural ingredients. Instaflex is also an official sponsor of the Arthritis Foundation.
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What Their Customers Are Saying

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All testimonials are provided and verified by Instaflex. Verified testimonials on Opinion Corp is a paid feature of the platform.

I was very satisfied.

Instaflex
The guy I spoke with was courteous, he articulated very well and helped me get my order done in a timely manner.
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Greater than expected...

Instaflex
I called to modify my autoship delivery schedule for my Instaflex Advanced subscription. Can't tell you how pleased I was to connect with Crystal in the USA! No foreign call center "experience" here. Crystal listened to my needs and responded instantly with a positive 'can do' spirit. She effortlessly got my autoship schedule setup to conform to my personal life schedule. If you call Instaflex, do hope that you get Crystal on the line! Kevin in Florida
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Change address

Instaflex
Moved. Very friendly representatives was helped immediately
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Instaflex's reply dated Mar 06, 2025 to: Mary K Jjj's review

Hi Mary - It looks like you phoned in the other day and discussed that with a representative. We would be happy to assist you again with this information if you want to give us a call at 800-436-0920 or email support@instaflex.com
author's review
Mary K Jjj
map-marker Santa Fe, New Mexico

Just getting started and a bit unsure footed just yet.

I want to know WHEN my 1st subscription order (30 days) will get to me and to give you my payment info because it should come out of a different account. Thank you.

User's recommendation: Try it. It’s lovely!

Helpful

Instaflex's reply dated Mar 06, 2025 to: Doris C Xqr's review

Hi Doris - Our records show that your account has been canceled and an automated email was sent to you confirming this cancellation. Should you need any additional assistance, please don't hesitate to reach back out to us directly.
author's review
Doris C Xqr
map-marker Pasadena, Texas

Canel my account.

You are charging a account on debi card I did ask for anying more pills. Yet I have not ask for more pill.

$75.00 on my account. Canel the account please.

Helpful

Instaflex's reply dated Mar 09, 2025 to: Elyana Snk's review

Thank you for sharing your experience, we're so glad it was a great one!
author's review
Elyana Snk
map-marker Ocala, Florida

Excellent Customer Service

I had no problem reaching a customer service person. My issue was resolved on the spot. Great resolution to my issue.

Helpful
Nancy T Lbc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Los Angeles, California

You advertise to send the trial amount and then trick us seniors by the wording in signing up for subscriptions then they tell me I’ve passed the thirty days and I’ve been stuck with $150.00 worth of

Stuff I didnt order. I contacted you to receive the free sample.

The next thing I know, Im receiving something called Mindful Advantage which I didnt even want or even heard of as part of the free sample. I have been totally scammed. Sometimes Seniors get confused easily. Im one of them.

Installed ought to be ashamed of themselves. They lure us with the free sample and then you lower the BOOM. I went past the 30 days because Ive been in the hospital since January.

I have 2 bottles that I want to return but said I couldnt. I want a refund for ALL.

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User's recommendation: DO NOT EVER order from zInstaflex again and do not be tricked into the free sample SCAM. As I found out “Nothing in this world is free. Instaflex is now The poster child for RIPOFFS

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Instaflex's reply dated Dec 21, 2024 to: Margarita M Hzc's review

Margarita - We're terribly sorry to hear about the pain you are experiencing. Your account was canceled on 12/16 and an automated email was sent to you to confirm this as well. We wish you the best of luck with surgery and a speedy recovery.
author's review
Margarita M Hzc
map-marker Houston, Texas

Cancelling

Not happy, I have decided that Ian going to get surgery, tired of taking pills Im in a lot of pain daily. Its time for me to get my knee surgery, thank you / Im sure this product has helped many people, again thank you..

Helpful

Instaflex's reply dated Nov 11, 2024 to: Carmen G Yrx's review

Hi Carmen - Our records show that your account was canceled when you contacted us and that your pending charge was voided. If you need any additional help, please don't hesitate to contact us back directly.
author's review
Carmen G Yrx

Cancelar suscripción, ya no quiero el producto

Ya no necesito el producto y solo me están cargando a mi cuenta y me llegan producto que no solicitó. Solo quiero cancelar la compra y que no me lo estén cargando a mi tarjeta sin estar pidiéndolo. No lo necesito mas

Preferred solution: Full refund

Helpful
Cobie Nbk
map-marker Beaumont, Texas

Saber cuando llega mi pedido instafiex

La persona que me atendió es una persona racista,le pregunte por alguien que hablara español y me dijo allí no se hablaba español.

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User's recommendation: No compren nada donde los tratan con racismo por no saber hablar inglés

Helpful
Edmund J Zpu
map-marker Denver, Colorado

Cant swallow capsules

l,unfortunately could not swallow the capsules due to a throat problem.l am presently under doctors care..sorry for the mis step..my fault

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User's recommendation: a good company

Comment
Helpful
Resolved
Ricky M Gfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Owensboro, Kentucky

Resolved: Canceled quickly

Updated by user Oct 21, 2024

Company fixed the issue and I have been provided with apology. I contacted Instaflex myself and asked them to cancel my subscription. They complied.

Original review Sep 21, 2024

It was less than an hour and I received a cancelation notice from Instaflex. Now if I could get a response that quickly from Xpendy I would be happy.

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Comment
Helpful
Kamilah R Nns

They will not refund my money and I’ve never received my sample

I ordered and paid for my sample over a month ago. I still havent received the product.

I called about a refund and the man that answered the phone would not just refund my money.

Its my money not instaflexs. I just want my refund!!.

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Loss:
$7

Preferred solution: Full refund

User's recommendation: Don’t

Comment
Helpful
Resolved
Gervase Gdz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Tinley Park, Illinois

Resolved: To cancel my order

I ordered a sample. My fault I didn't see where I would be signed up for a monthly delivery.

They tried to get me to stay a member by lowering the monthly cost...not interested. They did cancel & sent me an email saying I canceled.

Thanks for your help!

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User's recommendation: There monthly cost with shipping is $77 ...too expensive!

Comment
Helpful
Dmitriy B Nkz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Portland, Oregon

Cancle subscription

Representative was direct to the point except to Stern. Apparently one of the requirements is to be on Insta flags for at least 30 days before you cancel and they give you extra homework.

Do you not provide a shipping label for return of the next package that they will send you within those 30 days, if you dont like the product. I feel like theyre robbing people by Britain FinePrint in the terms and conditions.

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User's recommendation: Read the terms and conditions, FinePrint

Helpful

Instaflex's reply dated Jul 12, 2024 to: Melanie B Gud's review

Hi Melanie - We're sorry to hear about your pain. Our records show that you contacted us shortly before making this posting and that your account was canceled. An automated email confirming your cancellation was also sent to the email address we have on file. Should you need anything else, please don't hesitate to reach back out to us directly.
author's review
Melanie B Gud

Cancell instaflex

I have brutisitst. In my feet with severe pain nothing is helping my pain . I tried with hopes it would heal it it didn't not.

User's recommendation: It's great

Helpful

Instaflex's reply dated Jul 12, 2024 to: Susann Tgb's review

Hi - We're sorry about any issues you were having. We reviewed our records and realized that our software system that handles the processing of returns incorrectly handled the second bottle within the return. A second refund was issued to you several days ago and should have posted to your account. Should you need anything else, please don't hesitate to contact us back directly.
author's review
Susann Tgb
map-marker Pittsburgh, Pennsylvania

Did not send me my refund as promised

I was promised a full refund. I returned two bottles, but only received half of my money back. I communicated with one of your representatives about six weeks ago and I was promised if I return merchandise that you would send me a full refund

But my card was only credited for half of my money

Helpful

Instaflex's reply dated Jun 30, 2024 to: Ron D Ker's review

Hi Ron - We're sorry if you had any issues contacting us, we can be reached by phone, email (support@instaflex.com), the contact form on our website, and using our self serve account functions on our website. Our records show you paid the cost of shipping for a sample on 5/27, were shipped a sample, and so far have not been charged anything else. We have canceled your account for you and you were sent an automated email confirming this cancellation as well. Please don't hesitate to reach out to us directly, should you need anything else.
author's review
Ron D Ker

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Broken Arrow, Oklahoma

Fraud

Cant contact company, cant leave information on potentially fraudulent charge!

Very poor customer service!

Ron Dougless

2248 South Utica Avenue

Tulsa, Oklahoma 74114

918-688-****

Loss:
$82

Preferred solution: Full refund

User's recommendation: I don’t recommend

Helpful

Contact Information

Website:
www.instaflex.com
Mailing Address:
2323 South 3600 West
West Valley City, Utah 84119
United States
Phone:
(800) 436-0920
Contact Instaflex Customer Service

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I want to cancel my instaflex subscription. How can o go about doing that online. I cannot afford it on my fixed income

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