What Their Customers Are Saying

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All testimonials are provided and verified by Instaflex. Verified testimonials on Opinion Corp is a paid feature of the platform.

I was very satisfied.

Instaflex
The guy I spoke with was courteous, he articulated very well and helped me get my order done in a timely manner.
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Greater than expected...

Instaflex
I called to modify my autoship delivery schedule for my Instaflex Advanced subscription. Can't tell you how pleased I was to connect with Crystal in the USA! No foreign call center "experience" here. Crystal listened to my needs and responded instantly with a positive 'can do' spirit. She effortlessly got my autoship schedule setup to conform to my personal life schedule. If you call Instaflex, do hope that you get Crystal on the line! Kevin in Florida
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Change address

Instaflex
Moved. Very friendly representatives was helped immediately
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Instaflex's reply to: Price

Hi John - The retail or MSRP on Instaflex Advanced is $69.99, plus any applicable shipping or tax. Depending on location (due to local taxes) the price can vary and in some instanced be $81 or $82. We do run promotions from time to time and do offer discounts for bulk purchases. Our records show that you were able to speak to a representative and they were able to help you with your price to be more consistent with past purchases. Please don't hesitate to reach out directly should you need any further assistance
Anonymous
map-marker Milford, Massachusetts

Price

I ordered a 3 months supply of Instaflex Advanced around April 1st.I received 1 bottle of Instaflex about 1week later and was billed $81.00 on my Visa.Ive been a loyal customer for 5 years and have paid $30.00 a bottle for a 5 month supply.Is $82.00 a bottle the going rate now or did I getter ripped off.That price is too steep for me.John Baldassari."42-5 Stoneybrook.Millis Ma 02054".Hate to lose your business.Please respond.

deb c Qjp
map-marker Jamestown, Tennessee

Speak to a representative about my order

I dialed the 800 number provided but there was no answer. I called a few days ago and was out on hold, after 45 minutes of waiting on someone to help me, I hung up.

i am very unhappy with the service and lack of miscommunication. originally, I was told the trial bottlle would only cost me shipping and handling. nothing was said that i would be charged $83.00 and something which was coming out of my checking account. i was so embarrased to call my bank on that charge.

then to my suprise, i got another bottle which neither shipment had an invoice. the next thing i knew, another debit was on my bank account. would you please reimburse my checking account for the two separate charges. i am on a fixed income and have to watch what i spend.

i still have two bottles that have not been used. i honestly did not take any of the pills because of maybe reacting negative way. i take so much medicine. just reimburse my money to my online banking and let me know where to return the bottles of medicine.

i sure do wish i had known this was an automatic withdrawal.

thank you in advance for your help in understanding my situation. Deb

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User's recommendation: make sure the customer knows for sure what is going to happen. make sure someone is with you to make sure all is on the up and up.

Newman Crr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Odessa, Texas

To discontinue product.

I received a free bottle of your product I paid for shipping. Now you charge me 75.59,when I did not order your product. I have turned it over to the fraud investigation of my bank. Do not send any more. This is my request to stop any more shipments.
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Gary F Ebz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Idaho Falls, Idaho

Cancel my subscription

Does not meet my expectations. Be aware there is no notification when your credit card will be charged for the continuing subscription.
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User's recommendation: Be aware there is no notification when your credit card will be charged for the continuing subscription.

Chyanne Nap
map-marker South Beloit, Illinois

I want to return this I can not afford it i want money back never told you I wanted this it was supposed to be a free trial I need my money back asap

You charge me I though it was a free trial tick you end to buying it I didnt know they were going to charge me that much I need my money back cant afford it its too much Im on a fixed income
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Resolved
Charles and Sandr W
map-marker Stockton, California

Resolved: Receiving bottles we didn't order!

Updated by user Apr 21, 2024

Company fixed the issue and I have been provided with apology.

Original review Mar 21, 2024
We have canceled all of our orders but have received 3 more bottles--. You keep sending them under 2 different names: {{Redacted}}. We are old & feel we are being scammed and charged for them. We have already paid to send one bottle back but have 3 more here.
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Debra S Fsf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Glendale, Arizona

Cancelation

It is not helping my arthritis. I tried it for a few months and no change. Please cancel immediately!
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Ahyan Vta
map-marker Oklahoma City, Oklahoma

Worthless

Doesnt work. Thought I was only getting the trial then you tried to get more money. Card is blocked. Tried to stop before but you kept trying. Dont want the pills. Still dont have the email that I have been promised to stop this. Send it now before I recall USSA or go even further. The card is going to be changed
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Instaflex's reply to: Cancel order and shipment

Hi Felecia - We have canceled your account per your request. We're sorry to hear that it conflicts with your medication. If you need any additional assistance, please don't hesitate to reach back out to us directly at support@instaflex.com
Felecia B Dvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Cancel order and shipment

I cannot take this cause it conflicts with my health condition and medicinnes that I already taken. I take at least 8 different kind of medicines. His sI heard from different people I know says that this really worksT

Preferred solution: I'm asking for no monetary

User's recommendation: Keep taking it, I heard that it really works

Instaflex's reply to: Credit has not been issued

Hi Lowell - Your account was indeed canceled when you made the request as well as the pending charge was voided. Automated email were sent to the email address we on file confirming each of these as well as a manual email from customer service confirming these as well. Please don't hesitate to reach back out if you need any further assistance.
lowell F Hoh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Credit has not been issued

you wrongfully charged my credit card for %81.94 and the person I talked to said she was reversing the charge and closing the so called account and sending a confirmation. I have not received the confirmation. I would like to hear from the company and want someone to send me the confirmation that the charge has been reversed.

Thank you

918 409-****

lowellf@***.com

Loss:
$82

Preferred solution: Full refund

Resolved
Janice W Hle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Resolved: Returned bottle

Sent an unopened bottle of instaflex back to company 3 weeks ago but havent received any response since
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Loss:
$75

Preferred solution: Full refund

User's recommendation: Do not buy! Terrible customer service!

Instaflex's reply to: Not working for my problem doctor advised against it

Hi - We're sorry to hear the product has not bee helping with your issues. We show you had 2 active accounts with us and both of those have been canceled. An automated email confirming the cancellation was also sent to the email address we have on file. Please don't hesitate to contact us directly should you need any further assistance.
Giselle Daz
map-marker Philadelphia, Pennsylvania

Not working for my problem doctor advised against it

I have been taking your product for 3 weeks and it doesn't help my problem please stop sending me the product but thank you for sending it so fast

Gustava Gsk
map-marker Springfield, Virginia

I am not happy with this company please take my name and information out of database.

I cannot use the pills because of conflicts with my condition. Please take my card information off your data. Thank you.
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User's recommendation: Don’t

Instaflex's reply to: Billing, no answer at provided phone number

Hi Dennis - It appears that shortly after making this post you were able to speak with a representative and they were able to void the order for the Multivitamin as you requested. Your order should ship as requested, today. Please don't hesitate to contact us again should you need any further assistance. You can also email us at support@instaflex.com
Lassie Sts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Lees Summit, Missouri

Billing, no answer at provided phone number

Call the phone number provided and no one answered. Have been able to find any number to talk to a representative.

Instaflex's reply to: Resolved: I want to cancel my subscription

Hi Mark - We're glad to hear she likes and it and more than willing to help cancel your account. The email and phone number tied to this post does not match an account we have on file. Can you please email support@instaflex.com and we'd be glad to assist.
Resolved
Mark A Ogz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Akron, Ohio

Resolved: I want to cancel my subscription

Updated by user Sep 05, 2023

Company resolved the issue.

Original review Aug 06, 2023

I purchased Instaflex for my wife and she really likes it. But we recently found another product that she think works even better for her.

User's recommendation: I think Instaflex is a great product, and I would highly recommend it to anyone interested in trying it.

Contact Information

Website:
www.instaflex.com
Mailing Address:
2323 South 3600 West
West Valley City, Utah 84119
United States
Phone:
(800) 436-0920
Contact Instaflex Customer Service

Latest Question

cancel my subscrition for the 4 th request I have called email still recieved A BOTTLE and phone number is deceptive please cancel my subscription and give me a refund Levone Pleas Lplea44@***.com