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87 Company responses
8 Customer testimonials
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Instaflex is a joint relief supplement that can be found in thousands of stores, including GNC, Vitamin Shoppe, Vitamin World, and Rite Aid, across 18 countries worldwide. Instaflex can be reached directly at 800-436-0920. It is a revolutionary joint health formula which has been scientifically developed to relieve joint discomfort and support overall joint health, and is made from all natural ingredients. Instaflex is also an official sponsor of the Arthritis Foundation.
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What Their Customers Are Saying

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All testimonials are provided and verified by Instaflex. Verified testimonials on Opinion Corp is a paid feature of the platform.

I was very satisfied.

Instaflex
The guy I spoke with was courteous, he articulated very well and helped me get my order done in a timely manner.

Greater than expected...

Instaflex
I called to modify my autoship delivery schedule for my Instaflex Advanced subscription. Can't tell you how pleased I was to connect with Crystal in the USA! No foreign call center "experience" here. Crystal listened to my needs and responded instantly with a positive 'can do' spirit. She effortlessly got my autoship schedule setup to conform to my personal life schedule. If you call Instaflex, do hope that you get Crystal on the line! Kevin in Florida

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Instaflex
Moved. Very friendly representatives was helped immediately
Taylor C Guk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Desoto, Texas

Unauthorized charge

There is an unauthorized charge on my Chase account for $75.98. Please assist and resolve. I did not make this purchase nor do I authorize it

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Charles H Yia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Newark, New Jersey

Doseage

I suggested last week that you review the email I sent to your legal email address.

You'll pardon me but who came up with this '100 symbol' request?

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Suellen Giu
map-marker New York, New York

Expensive

Customer service no problem once I got phone number to speak to human. Direct easy access to a phone number much preferred.

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Helpful

Instaflex's reply dated Apr 22, 2025 to: Mary K Cjw's review

Hi Mary - Your account was canceled on 4/7 when we received your online request. As it stands now, all you were shipped and billed for was the trial sample and you will get no further shipments or billings. Should you wish to reorder in the future, please don't hesitate to reach out to us.
author's review
Mary K Cjw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Cancel lnstaflex order ID #7014****

Please do not send me any future bottles of Istaflex.I do not recall ordering this item. Please do not send any more pills.

Preferred solution: Full refund

Helpful

Instaflex's reply dated Mar 06, 2025 to: Mary K Jjj's review

Hi Mary - It looks like you phoned in the other day and discussed that with a representative. We would be happy to assist you again with this information if you want to give us a call at 800-436-0920 or email support@instaflex.com
author's review
Mary K Jjj
map-marker Santa Fe, New Mexico

Just getting started and a bit unsure footed just yet.

I want to know WHEN my 1st subscription order (30 days) will get to me and to give you my payment info because it should come out of a different account. Thank you.

User's recommendation: Try it. It’s lovely!

Helpful

Instaflex's reply dated Mar 06, 2025 to: Doris C Xqr's review

Hi Doris - Our records show that your account has been canceled and an automated email was sent to you confirming this cancellation. Should you need any additional assistance, please don't hesitate to reach back out to us directly.
author's review
Doris C Xqr
map-marker Pasadena, Texas

Canel my account.

You are charging a account on debi card I did ask for anying more pills. Yet I have not ask for more pill.

$75.00 on my account. Canel the account please.

Helpful

Instaflex's reply dated Mar 09, 2025 to: Elyana Snk's review

Thank you for sharing your experience, we're so glad it was a great one!
author's review
Elyana Snk
map-marker Ocala, Florida

Excellent Customer Service

I had no problem reaching a customer service person. My issue was resolved on the spot. Great resolution to my issue.

Helpful
Nancy T Lbc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Los Angeles, California

You advertise to send the trial amount and then trick us seniors by the wording in signing up for subscriptions then they tell me I’ve passed the thirty days and I’ve been stuck with $150.00 worth of

Stuff I didnt order. I contacted you to receive the free sample.

The next thing I know, Im receiving something called Mindful Advantage which I didnt even want or even heard of as part of the free sample. I have been totally scammed. Sometimes Seniors get confused easily. Im one of them.

Installed ought to be ashamed of themselves. They lure us with the free sample and then you lower the BOOM. I went past the 30 days because Ive been in the hospital since January.

I have 2 bottles that I want to return but said I couldnt. I want a refund for ALL.

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User's recommendation: DO NOT EVER order from zInstaflex again and do not be tricked into the free sample SCAM. As I found out “Nothing in this world is free. Instaflex is now The poster child for RIPOFFS

Helpful

Instaflex's reply dated Dec 21, 2024 to: Margarita M Hzc's review

Margarita - We're terribly sorry to hear about the pain you are experiencing. Your account was canceled on 12/16 and an automated email was sent to you to confirm this as well. We wish you the best of luck with surgery and a speedy recovery.
author's review
Margarita M Hzc
map-marker Houston, Texas

Cancelling

Not happy, I have decided that Ian going to get surgery, tired of taking pills Im in a lot of pain daily. Its time for me to get my knee surgery, thank you / Im sure this product has helped many people, again thank you..

Helpful

Instaflex's reply dated Nov 11, 2024 to: Carmen G Yrx's review

Hi Carmen - Our records show that your account was canceled when you contacted us and that your pending charge was voided. If you need any additional help, please don't hesitate to contact us back directly.
author's review
Carmen G Yrx

Cancelar suscripción, ya no quiero el producto

Ya no necesito el producto y solo me están cargando a mi cuenta y me llegan producto que no solicitó. Solo quiero cancelar la compra y que no me lo estén cargando a mi tarjeta sin estar pidiéndolo. No lo necesito mas

Preferred solution: Full refund

Helpful
Cobie Nbk
map-marker Beaumont, Texas

Saber cuando llega mi pedido instafiex

La persona que me atendió es una persona racista,le pregunte por alguien que hablara español y me dijo allí no se hablaba español.

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User's recommendation: No compren nada donde los tratan con racismo por no saber hablar inglés

Helpful
Edmund J Zpu
map-marker Denver, Colorado

Cant swallow capsules

l,unfortunately could not swallow the capsules due to a throat problem.l am presently under doctors care..sorry for the mis step..my fault

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User's recommendation: a good company

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Resolved
Ricky M Gfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Owensboro, Kentucky

Resolved: Canceled quickly

Updated by user Oct 21, 2024

Company fixed the issue and I have been provided with apology. I contacted Instaflex myself and asked them to cancel my subscription. They complied.

Original review Sep 21, 2024

It was less than an hour and I received a cancelation notice from Instaflex. Now if I could get a response that quickly from Xpendy I would be happy.

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Kamilah R Nns

They will not refund my money and I’ve never received my sample

I ordered and paid for my sample over a month ago. I still havent received the product.

I called about a refund and the man that answered the phone would not just refund my money.

Its my money not instaflexs. I just want my refund!!.

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Loss:
$7

Preferred solution: Full refund

User's recommendation: Don’t

Comment
Helpful
Resolved
Gervase Gdz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Tinley Park, Illinois

Resolved: To cancel my order

I ordered a sample. My fault I didn't see where I would be signed up for a monthly delivery.

They tried to get me to stay a member by lowering the monthly cost...not interested. They did cancel & sent me an email saying I canceled.

Thanks for your help!

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User's recommendation: There monthly cost with shipping is $77 ...too expensive!

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Contact Information

Website:
www.instaflex.com
Mailing Address:
2323 South 3600 West
West Valley City, Utah 84119
United States
Phone:
(800) 436-0920
Contact Instaflex Customer Service

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I want to cancel my instaflex subscription. How can o go about doing that online. I cannot afford it on my fixed income

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