• Sign Up
  • Login

Welcome to the Instaflex Community

97 Company responses
9 Customer testimonials
Call customer care
Write a review
Instaflex is a joint relief supplement that can be found in thousands of stores, including GNC, Vitamin Shoppe, Vitamin World, and Rite Aid, across 18 countries worldwide. Instaflex can be reached directly at 800-436-0920. It is a revolutionary joint health formula which has been scientifically developed to relieve joint discomfort and support overall joint health, and is made from all natural ingredients. Instaflex is also an official sponsor of the Arthritis Foundation.
Show

What Their Customers Are Saying

?

All testimonials are provided and verified by Instaflex. Verified testimonials on Opinion Corp is a paid feature of the platform.

Price check

Instaflex
Sam was a big help. This is the first supplement that actually appears to have made a difference in my feet and my knees Sam helped negotiate a price that I think Ill be able to work with in the future but very difficult on fixed income so well see. Thank you.

I was very satisfied.

Instaflex
The guy I spoke with was courteous, he articulated very well and helped me get my order done in a timely manner.

Greater than expected...

Instaflex
I called to modify my autoship delivery schedule for my Instaflex Advanced subscription. Can't tell you how pleased I was to connect with Crystal in the USA! No foreign call center "experience" here. Crystal listened to my needs and responded instantly with a positive 'can do' spirit. She effortlessly got my autoship schedule setup to conform to my personal life schedule. If you call Instaflex, do hope that you get Crystal on the line! Kevin in Florida
Susan E Hqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Chicago, Illinois

Cancelation

AI Highlights
  • - Canceled subscription but still received the supplement.
  • - Advised to reuse the package, not allowed; paid fourteen dollars to return and seek credit.

I had canceled by subscription and still received the supplement

I was advised by the customer service representative to reuse the package, but they would not do that. So I had to send it out and spend fourteen dollars to have the product.Sent back and I want a credit as soon as possible

Loss:
$85

Preferred solution: Full refund

View full review
Comment
Helpful
Rebekah S Raf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Yeah I've got to be the most deceitful and lioness company that has ever been you're so unorganized and you are constantly taking money for people that have not ordered things I want my money back

AI Highlights
  • - Can't reach anyone in person.
  • - Charges were taken after cancellation, three times; the product hasn't arrived and isn't wanted.

What happened is I will wait till I can speak to someone in person which is damn near impossible with you guys it's been going on for a week you keep taking money out of my account I'm not ordered anything and I can't seem I've done and had it supposedly canceled and I got my card again and tried to take more money out and I've done this three times and I'm not received the product yet and don't want the product because I tried it for 2 weeks and it didn't help

User's recommendation: Run run run away from this company is fast as you can They already rip off their product is no good plus they are constantly taking your money for something you do not receive and did not even order they're more pain than what the joint pain is My advice to everybody don't deal with them

View full review
Comment
Helpful

Instaflex's reply dated Apr 12, 2026 to: Alan C Rpj's review

Hi Alan - We have used your contact information attached to this post to locate your account. Your account is now canceled and you should have received an automated email confirming this cancellation as well. Please don't hesitate to contact us directly should you need anything else.
author's review
Alan C Rpj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Rockville, Maryland

I was unaware that I signed up for a... subscription

Updated by user Apr 14, 2026

Cancelled the subscription as requested.

Original review Apr 11, 2026

I was unaware that I signed up for a subscription to instaflex. I'm sending this to tell you I want to cancel that subscription. Since I never wanted it in the first place.

Helpful
Gabrian Ovv
map-marker Dayton, Texas

Cancel subscription immediately. Thank you

Thanks will order later still using the sample bottle have few more days left see if works have a great day

View full review
Comment
Helpful

Instaflex's reply dated Mar 29, 2026 to: Donald Z Kct's review

Hi Donald - Our records show that your account was canceled almost 3 months ago at the beginning of January. We do not show any other open accounts matching your information and no bottles have been shipped to you since your account was canceled. If you are aware of another account that is open under other information, please reach out to us to let us know. Also, if you have any bottles you wish to return, simply send us an email at support@instaflex.com and we would be glad to assist you with that as well.
author's review
Donald Z Kct
map-marker El Cajon, California

Cancel subscription and never used

I never spoke to anyone. And I have never used any of the bottles after trying one. I have many unopened bottles and they keep sending them and billing me and raising the price charged on my credit card.

Helpful
DENISE S Xev

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Return for credit at postoffice 3/16!

my return at your post office since 3/16 and no one has picked up per post office! need it picked up to get my credit back RMA#115****

Loss:
$90

Preferred solution: Full refund

View full review
Comment
Helpful

Instaflex's reply dated Mar 22, 2026 to: Joshua L Gnt's review

Hi Joshua - Our records show that your account now has your Apt number listed on your account. You have a package in transit to you as we speak and should arrive via USPS in the next few days. In regards to your next shipment, our records show that when you phoned in the agent updated your next shipment date to 5/17. If that is incorrect or you would like something different, please don't hesitate to reach back out to us.
author's review
Joshua L Gnt
map-marker Fresno, California

I was charged but I never received my pills

I was told that I never put my Apt number on my address but if that was true how did I get the free trial 2 week supply delivered to me? I was told today that I will receive a bottle on March 25th and another one on March 31st 10 days from now. My Apt number is 104, please deliver to my door only.

Helpful

Instaflex's reply dated Mar 23, 2026 to: Elizabeth V Nof's review

Hi Elizabeth - We're very sorry to hear that the product did not work for you. Our records show that when you phoned in that your account was canceled and your were sent a confirmation of this cancellation. Our records also show that you were issued a full refund for the shipment in question. If you need anything else, please don't hesitate to reach back out to us directly.
author's review
Elizabeth V Nof

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Can’t get help canceling service besides taking off $79 off my charge for something I didn’t order.

I got a trial but didnt know I was on instant subscribe. I am sn 82 yesr old women in lots of pain.

Your product does not help me. Please take off the 79.99 charge and please dont send me any more..3 Elizabeth VanWie 315 415 ****

Helpful
Eileen J Erz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Disappointed

The company just took my money and lied about the amount during the advertisement on the internet. They had an offer for $5.99 but charged my account $75.00.

Loss:
$75

Preferred solution: Full refund

User's recommendation: I will not recommend others to be sammed.

View full review
Comment
Helpful
Donna L Aan
map-marker Silver Spring, Maryland

Got product that I didn't order

AI Highlights
  • - I got a free sample and paid $5.99 shipping.
  • - I was auto-signed up for a subscription and charged $79.89.
  • - I returned; refund promised but not received.

I got a free sample of instaflex and all I had to do was pay shipping and handling which was 5.99. Then they automatically signed me up for a subscription with them tht i didn't do and then they charged my PayPal card 79.89.

For something that i didn't order. I called them they told me to send it back and they would refund my money. So I sent it back its been over a week. I also sent them a email and no response.

Ive contacted PayPal and explained everything to them. So im going to contact paypal again and open up a dispute.

User's recommendation: I wouldn't buy anything even if it's free from instaflex. They will sign you automatically for a subscription without your permission and also charge your card . Their not a good company i would stay away from them ive learned my lesson. Wont be no more.

View full review
Comment
Helpful
Anthony K Gjg
map-marker Marblehead, Ohio

Overcharged

Cancel this charge now please I can't afford this change and it's not working. Unsatisfied with products and cancel immediately all charges.

Loss:
$81

Preferred solution: Full refund

View full review
Comment
Helpful
Earlice W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

To cancel future subscription

Canceled via Telephone call on 3/6/2026. No cancelation number given.

Suggest canceled numbers be given as proof so as to avoid any problems. Cancelation was very easy

User's recommendation: Give customer cancelation number as proof

View full review
Comment
Helpful
John K Gxk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Portland, Oregon

Have explanation

Hello, I've come to realize ive been charged $39.99 for a subscription that had been activated but the fact for the reason the subscription wasn't canceled was due to the fact i was in the hospital with a shattered wrist, fractured rib and a mild concussion but you can call salem general in salem oregon and they'll concur

Loss:
$40

Preferred solution: Full refund

User's recommendation: They'll work with ya

View full review
Comment
Helpful
Faithlynn Yjl
map-marker Boston, Massachusetts

Dispute charge of $80.35

AI Highlights
  • - Disputed a charge I didn't know about after a trial.
  • - Customer service urged renewal.
  • - I wasn't informed after 14 days; I will dispute with my card.
Updated by user Feb 11, 2026

Trued too hard to not cancel automatic subscription

Original review Feb 10, 2026

Give us a break - why 199 characters? I disputed a charge I did not know about to occur after a trial period - customer service tried to get me to continue but after 14 days I still do not know about that so he said he would cancel - I will dispute with my credit card company

User's recommendation: Make sure if what you sign up for

View full review
Comment
Helpful
John B Rff

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Dispute $80.35

Made two Jan orders but no Feb $80.35 call me at 617 549 **** - do not know how that happened that I have pending large charge without my consent so call me without delay

Loss:
$80

Preferred solution: Full refund

View full review
Comment
Helpful

Contact Information

Website:
www.instaflex.com
Mailing Address:
2323 South 3600 West
West Valley City, Utah 84119
United States
Phone:
(800) 436-0920
Contact Instaflex Customer Service

Latest Question

Please cancel my account from email: {{Redacted}} Please acknowledge and confirm cancellation

Instaflex Questions
Instaflex
Reviews Contacts Community