What Their Customers Are Saying

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All testimonials are provided and verified by Instaflex. Verified testimonials on Opinion Corp is a paid feature of the platform.

I was very satisfied.

Instaflex
The guy I spoke with was courteous, he articulated very well and helped me get my order done in a timely manner.
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Greater than expected...

Instaflex
I called to modify my autoship delivery schedule for my Instaflex Advanced subscription. Can't tell you how pleased I was to connect with Crystal in the USA! No foreign call center "experience" here. Crystal listened to my needs and responded instantly with a positive 'can do' spirit. She effortlessly got my autoship schedule setup to conform to my personal life schedule. If you call Instaflex, do hope that you get Crystal on the line! Kevin in Florida
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Change address

Instaflex
Moved. Very friendly representatives was helped immediately
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Instaflex's reply dated Nov 11, 2024 to: Carmen G Yrx's review

Hi Carmen - Our records show that your account was canceled when you contacted us and that your pending charge was voided. If you need any additional help, please don't hesitate to contact us back directly.
author's review
Carmen G Yrx
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#6224914 
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Cancelar suscripción, ya no quiero el producto

Ya no necesito el producto y solo me están cargando a mi cuenta y me llegan producto que no solicitó. Solo quiero cancelar la compra y que no me lo estén cargando a mi tarjeta sin estar pidiéndolo. No lo necesito mas

Preferred solution: Full refund

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Cobie Nbk
map-marker Beaumont, Texas
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#6184318 
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Saber cuando llega mi pedido instafiex

La persona que me atendió es una persona racista,le pregunte por alguien que hablara español y me dijo allí no se hablaba español.

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User's recommendation: No compren nada donde los tratan con racismo por no saber hablar inglés

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Edmund J Zpu
map-marker Denver, Colorado
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#6132704 
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Cant swallow capsules

l,unfortunately could not swallow the capsules due to a throat problem.l am presently under doctors care..sorry for the mis step..my fault

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User's recommendation: a good company

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Resolved
Ricky M Gfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Owensboro, Kentucky
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#6120223 
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Resolved: Canceled quickly

Updated by user Oct 21, 2024

Company fixed the issue and I have been provided with apology. I contacted Instaflex myself and asked them to cancel my subscription. They complied.

Original review Sep 21, 2024

It was less than an hour and I received a cancelation notice from Instaflex. Now if I could get a response that quickly from Xpendy I would be happy.

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Kamilah R Nns
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#6019574 
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They will not refund my money and I’ve never received my sample

I ordered and paid for my sample over a month ago. I still havent received the product.

I called about a refund and the man that answered the phone would not just refund my money.

Its my money not instaflexs. I just want my refund!!.

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Loss:
$7

Preferred solution: Full refund

User's recommendation: Don’t

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Resolved
Gervase Gdz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Tinley Park, Illinois
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#5987466 
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Resolved: To cancel my order

I ordered a sample. My fault I didn't see where I would be signed up for a monthly delivery.

They tried to get me to stay a member by lowering the monthly cost...not interested. They did cancel & sent me an email saying I canceled.

Thanks for your help!

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User's recommendation: There monthly cost with shipping is $77 ...too expensive!

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Dmitriy B Nkz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Portland, Oregon
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#5976994 
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Cancle subscription

Representative was direct to the point except to Stern. Apparently one of the requirements is to be on Insta flags for at least 30 days before you cancel and they give you extra homework.

Do you not provide a shipping label for return of the next package that they will send you within those 30 days, if you dont like the product. I feel like theyre robbing people by Britain FinePrint in the terms and conditions.

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User's recommendation: Read the terms and conditions, FinePrint

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Instaflex's reply dated Jul 12, 2024 to: Melanie B Gud's review

Hi Melanie - We're sorry to hear about your pain. Our records show that you contacted us shortly before making this posting and that your account was canceled. An automated email confirming your cancellation was also sent to the email address we have on file. Should you need anything else, please don't hesitate to reach back out to us directly.
author's review
Melanie B Gud
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#5975764 
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Cancell instaflex

I have brutisitst. In my feet with severe pain nothing is helping my pain . I tried with hopes it would heal it it didn't not.

User's recommendation: It's great

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Instaflex's reply dated Jul 12, 2024 to: Susann Tgb's review

Hi - We're sorry about any issues you were having. We reviewed our records and realized that our software system that handles the processing of returns incorrectly handled the second bottle within the return. A second refund was issued to you several days ago and should have posted to your account. Should you need anything else, please don't hesitate to contact us back directly.
author's review
Susann Tgb
map-marker Pittsburgh, Pennsylvania
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#5972369 
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Did not send me my refund as promised

I was promised a full refund. I returned two bottles, but only received half of my money back. I communicated with one of your representatives about six weeks ago and I was promised if I return merchandise that you would send me a full refund

But my card was only credited for half of my money

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Instaflex's reply dated Jun 30, 2024 to: Ron D Ker's review

Hi Ron - We're sorry if you had any issues contacting us, we can be reached by phone, email (support@instaflex.com), the contact form on our website, and using our self serve account functions on our website. Our records show you paid the cost of shipping for a sample on 5/27, were shipped a sample, and so far have not been charged anything else. We have canceled your account for you and you were sent an automated email confirming this cancellation as well. Please don't hesitate to reach out to us directly, should you need anything else.
author's review
Ron D Ker

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Broken Arrow, Oklahoma
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#5954801 
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Fraud

Cant contact company, cant leave information on potentially fraudulent charge!

Very poor customer service!

Ron Dougless

2248 South Utica Avenue

Tulsa, Oklahoma 74114

918-688-****

Loss:
$82

Preferred solution: Full refund

User's recommendation: I don’t recommend

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Anonymous
map-marker Hillsborough Township, New Jersey
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#5937979 
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A package i had not received but i just received it today

the tracking was not showing the product was in transit but i now have and started taking it for the past 2 days.Hopefully it will help me! thanks Arline Friedman

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Instaflex's reply dated Jun 24, 2024 to: Alyiah Fcy's review

Hi - Our records show you called in shortly after making this post and after discussing with the representative to keep your account active and change your upcoming date. Should you need any additional assistance, please don't hesitate to reach back out directly.
author's review
Alyiah Fcy
map-marker The Bronx, New York
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#5935119 
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Receiving installed when I don’t need it

I do not want instaflex on a rotation. When I want to purchase instaflex I will.

Come on now. I have offered my opinion.

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Instaflex's reply dated Jun 12, 2024 to: Nena I's review

Hi Nena - Our records show that your account was canceled when you phoned into us and an automated copy of the cancellation was sent to the email address on file. We also show that you were provided return instructions as well as phoning back in to confirm the information. Should you need anything else, please don't hesitate to contact us back directly.
author's review
Nena I

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company.

 Verified Buyer |

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Westwood, New Jersey
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#5918777 
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Return

Instaflex - Return

Need to return and pls refund the product you sent 2 weeks ago

My subscription already cancelled I dont need any of the products please give me instruction how to cancel.

I can not take any of those large capsule any way , and they are just vitamins , I already have vitamin supplements that I am taking

User's recommendation: No subscription

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Instaflex's reply dated Jun 12, 2024 to: sharon g Lhc's review

Hi - We were able to locate your accounts based on your profile info and the accounts have been canceled. Automated emails confirming the cancellations were also sent to the email address on file. Should you need anything or want to reactivate in the future, please don't hesitate to reach back out to us directly.
author's review
sharon g Lhc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Colorado Springs, Colorado
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#5918718 
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Need to cancel further shipments

I am receiving too many shipments. need to stop them so I can use up what I have now, and I can no longer afford the payments.

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Instaflex's reply dated Jun 12, 2024 to: Gregory S Fze's review

Hi Greg - Your account was canceled when you reached out to us the other day. An automated email confirming the cancellation was sent to you and our records also show you called in to double check your account was canceled and get additional assistance. Should you need anything else, please don't hesitate to reach back out to us directly.
author's review
Gregory S Fze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Conshohocken, Pennsylvania
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#5913763 
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Instaflex cancellation

Effective this date, 6-10-2024, please cancel my instaflex advance account. Do not continue to charge me on my credit

card. Also any monies due should be refunded.

Gregory J Smith Sr

610 389-****

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Contact Information

Website:
www.instaflex.com
Mailing Address:
2323 South 3600 West
West Valley City, Utah 84119
United States
Phone:
(800) 436-0920
Contact Instaflex Customer Service

Latest Question

Thank you for the free trial and now because of the cost I do not want the first automated shipment Please cancel any ffuture shipments and charges

Instaflex Questions