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8 Customer testimonials
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Instaflex is a joint relief supplement that can be found in thousands of stores, including GNC, Vitamin Shoppe, Vitamin World, and Rite Aid, across 18 countries worldwide. Instaflex can be reached directly at 800-436-0920. It is a revolutionary joint health formula which has been scientifically developed to relieve joint discomfort and support overall joint health, and is made from all natural ingredients. Instaflex is also an official sponsor of the Arthritis Foundation.
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What Their Customers Are Saying

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All testimonials are provided and verified by Instaflex. Verified testimonials on Opinion Corp is a paid feature of the platform.

I was very satisfied.

Instaflex
The guy I spoke with was courteous, he articulated very well and helped me get my order done in a timely manner.

Greater than expected...

Instaflex
I called to modify my autoship delivery schedule for my Instaflex Advanced subscription. Can't tell you how pleased I was to connect with Crystal in the USA! No foreign call center "experience" here. Crystal listened to my needs and responded instantly with a positive 'can do' spirit. She effortlessly got my autoship schedule setup to conform to my personal life schedule. If you call Instaflex, do hope that you get Crystal on the line! Kevin in Florida

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Instaflex
Moved. Very friendly representatives was helped immediately
DONNA S Pyx

Terrible Customer service

I can't submit a message to cancel my subscription until my email address is verified. You have 5 minutes to use the code and verify your email address.

But they never send the code to your email account. I'm going to the BBB.

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User's recommendation: Beware

Comment
1

Instaflex's reply dated Sep 24, 2025 to: Amber A Bmg's review

Hi Amber - We're very sorry to hear that you had an issue ordering. We still offer the sample of Instaflex for $5.99. When you purchase this sample, you are not obligated to buy anything else if you cancel your trial within the 18 day trial period. We do show that you attempted to place an order 4 times the other day and that your card was declined each of the times. If you would like to attempt to place an order again for a sample, you are more than welcome to do so. We also offer discount programs for Seniors and others if you would like to buy a full month supply but at a discounted price. Any one of our representatives will be able to tell you about this if you call in. You can also email us at support@instaflex.com and we can assist with this as well.
author's review
Amber A Bmg

My card won't work

I was purchasing the 14 day free sample, when my card wouldn't work I called the tool free number , they did not honer the 14 day free sample but tried to bill me almost 70$ ...

Preferred solution: Price reduction

User's recommendation: Watch out they try to get you to buy the product when it's supposed to be free just st pay shipping and handling fee of 5.99

Helpful
Judith P Moy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Have not received my package

I have not received my package. I find the heading of your email very offensive.

VERY UNPROFESSIONAL. Once I receive my package I will be canceling my subscription.

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Loss:
$54

Preferred solution: Deliver product or service ordered

User's recommendation: do not order from this web site.

Comment
Helpful

Instaflex's reply dated Aug 19, 2025 to: Joyce D Gui's review

Hi Joyce - we're sorry if there was any confusion. When you called in the prompts you chose allowed you to cancel your account without having to speak with a live person. We're sorry if you were confused by this but we view this as a positive as you can interact with our company fast without having to wait for a live agent. As it stands now, your account was canceled within the trial period and you won't be shipped or billed anything else.
author's review
Joyce D Gui

Cancel an order

No answer when I called customer service

Please cancel order 7171****

Please cancel order 7171****

Please cancel order 7171****

User's recommendation: Don’t trust them

Helpful

Instaflex's reply dated Aug 14, 2025 to: Debra S Njz's review

Hi Debra - Our records show that your account was canceled when you reached out to us. If you need anything else, please don't hesitate to reach back out to us directly.
author's review
Debra S Njz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Cancel Instaflex subscription

I thought I was just ordering one bottle. However, it keeps coming so I must have signed up for a subscription. I would like to cancel that subscription now.

Helpful

Instaflex's reply dated Aug 03, 2025 to: Mckaylee Xvx's review

Hi Claudia - Your account was canceled within its trial period and you were not shipped or charged for anything other than the original trial. We're sorry if you were surprised by or confused by any aspects of the trial program. We show all the terms of the program on the checkout page, above the checkout button and require all customers to check a box stating they have read and agree to them before they can complete their order. We also include a copy of the terms in the email receipt, as you referenced. Should you need anything else, please don't hesitate to reach out to us directly.
author's review
Mckaylee Xvx

You were not clear. You wrote at the end with little words, the next payment of more than $60 dollars after the first 14 days. I can NOT pay that

Instaflex - You were not clear. You wrote at the end with little words, the next payment...
Instaflex - You were not clear. You wrote at the end with little words, the... - Image 2
Instaflex - You were not clear. You wrote at the end with little words, the... - Image 3

I cannot pay after 14 days about $65 dollars or whatever the price is. I have to cancel .

I cannot pay. I just wanted to prove it and if it really works, find a way to do the treatment.

You have not been honest. If I dont read the last.

Part you charge my credit card on something I didnt agree on

I will report this to my bank so no payments will be done.

You abused of me. I did not agree on that payment from the 14 days on.

I dont have how to pay that.

I hate this kind of companies that talk to nice but at the end are just ..

Claudia Monroy

User's recommendation: Be honest, do not hide information and make transactions that are not authorized by the customer

Helpful

Instaflex's reply dated Jul 17, 2025 to: bonnie m Jcw's review

Hi Bonnie - We're very sorry if you were surprised by a recent charge. It appears that shortly after making this posting you were able to speak with our customer service team. Our records show your account has been canceled and you were issued a full refund for the charge in question. If you need anything else, please don't hesitate to reach back out directly to us.
author's review
bonnie m Jcw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Cancel refund i didnt order

my account shows 82 $ charged to my bank account i didnt order i want this account canceled and refunded now

Helpful

Instaflex's reply dated Jul 06, 2025 to: Beverly O Two's review

Hi Beverly - We're very sorry you were surprised by your monthly charge as we show this is the 4th time you've ordered from us over the last couple of years. It appears that shortly after making this posting you gave us a call and one of our representatives was able to cancel your account for you and void the charge in question. Should you need anything else, please don't hesitate to reach back out to us directly.
author's review
Beverly O Two

You took 82.00 out of my Navy Fed Credit Union. I'm 80yrs old and I live from payday to payday..

You charged me $82.00 for something I didn't order. Please return my money.

I'm 80yrs old and I did not authorize anyone to take money out of my bank account. I am poor and need every penny I have.

Please make this right for me. Thank you Beverly L Ottney.

Loss:
$82

Preferred solution: Full refund

User's recommendation: Scams seem to be everywhere. Beware of scams

Helpful
Rebecca G Iul
map-marker Leidschendam-Voorburg, South Holland

Cancel subscription

Called and confirmed cancellation, the order has been canceled, and I will no longer receive the product in Bridge charge for it

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Loss:
$6

Preferred solution: Full refund

User's recommendation: Try product first I have for chronic back problems, but it is not working for me properly as it stated, but it might work better if you just have minor aches and pains

Comment
Helpful
1 comment
Andrell Unv

Does not help my husband or myself

Reply
Helpful
Taylor C Guk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Unauthorized charge

There is an unauthorized charge on my Chase account for $75.98. Please assist and resolve. I did not make this purchase nor do I authorize it

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Comment
Helpful
Charles H Yia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Doseage

I suggested last week that you review the email I sent to your legal email address.

You'll pardon me but who came up with this '100 symbol' request?

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Helpful
Suellen Giu

Expensive

Customer service no problem once I got phone number to speak to human. Direct easy access to a phone number much preferred.

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Helpful

Instaflex's reply dated Apr 22, 2025 to: Mary K Cjw's review

Hi Mary - Your account was canceled on 4/7 when we received your online request. As it stands now, all you were shipped and billed for was the trial sample and you will get no further shipments or billings. Should you wish to reorder in the future, please don't hesitate to reach out to us.
author's review
Mary K Cjw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Cancel lnstaflex order ID #7014****

Please do not send me any future bottles of Istaflex.I do not recall ordering this item. Please do not send any more pills.

Preferred solution: Full refund

Helpful

Instaflex's reply dated Mar 06, 2025 to: Mary K Jjj's review

Hi Mary - It looks like you phoned in the other day and discussed that with a representative. We would be happy to assist you again with this information if you want to give us a call at 800-436-0920 or email support@instaflex.com
author's review
Mary K Jjj

Just getting started and a bit unsure footed just yet.

I want to know WHEN my 1st subscription order (30 days) will get to me and to give you my payment info because it should come out of a different account. Thank you.

User's recommendation: Try it. It’s lovely!

Helpful

Instaflex's reply dated Mar 06, 2025 to: Doris C Xqr's review

Hi Doris - Our records show that your account has been canceled and an automated email was sent to you confirming this cancellation. Should you need any additional assistance, please don't hesitate to reach back out to us directly.
author's review
Doris C Xqr

Canel my account.

You are charging a account on debi card I did ask for anying more pills. Yet I have not ask for more pill.

$75.00 on my account. Canel the account please.

Helpful

Contact Information

Website:
www.instaflex.com
Mailing Address:
2323 South 3600 West
West Valley City, Utah 84119
United States
Phone:
(800) 436-0920
Contact Instaflex Customer Service

Latest Question

Please cancel my account from email: {{Redacted}} Please acknowledge and confirm cancellation

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